Will not start

2004 HYUNDAI SANTA FE
245,270 MILES • 3.5L • V6 • 4WD • AUTOMATIC
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JUDIE_SIMMONS
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I have the vehicle listed above GLS model, and I have been troubleshooting an Issue of the car not starting. I have changed the battery. I have service invoices for spark plugs, Ignition Coil, and Cables Intake Manifold Gasket, this service has been done twice on this car at the same shop in 2018. does anyone have any helpful information or ideas for what I can do to get the car running? also, the alternator hasn't been serviced at any point and the car has 245,270 miles on it.
Feb 3, 2022 at 8:42 AM
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SQM
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Hello,

So, when you try to start it, what does it do?
Does it crank over but not start?

https://www.2carpros.com/articles/car-not-running-advanced

Generally speaking, an engine will need spark, fuel and compression to start. So, if the engine is cranking over but not starting, you are likely missing either spark or fuel or both.
Can you hear the fuel pump come on when the key is in the on position?

If it does not crank over and just makes a clicking noise it could be a starter or a faulty wiring to the starter.

Please let me know a little more of what you have been experiencing.

Thank you.
Feb 3, 2022 at 11:10 AM
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JUDIE_SIMMONS
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I can't do anymore troubleshooting at the moment. I need to work on getting a jump box or just an old fashion jump from someone.
Feb 3, 2022 at 11:10 PM
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JUDIE_SIMMONS
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I do have one new thought; could it be a sensor problem? I did some research and I found out that if the key fob is damaged then it can cause issues when trying to start the car.
Feb 3, 2022 at 11:16 PM
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SQM
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So, what does the vehicle do when you try to start it?
Does it make any noise? Does the engine crank over?
The best option would be to try to eliminate the possibilities.

Also, if the ignition is faulty, it will also have not start, but in this case regardless of if you try to jump it, when the key gets turned it will not make any noise.
Feb 4, 2022 at 12:06 AM
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JUDIE_SIMMONS
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I will make a video and send it to you so you can tell me your thoughts.
Feb 4, 2022 at 2:27 AM
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SQM
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That sounds good. I will look out for it.
Feb 4, 2022 at 2:49 AM
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JUDIE_SIMMONS
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I was told bloom at the spark plugs and compression and timing belt.
Feb 4, 2022 at 8:19 AM
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SQM
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So, have you already confirmed that it has spark, and good compression and the timing belt is good?
From the video it sounds like it might not have proper compression. As the cranking sound was kind of 'flat'.

Can you hear the fuel pump when the key gets turned to the on position? The fuel pump should turn on for a few seconds when the key is at the position, then it will stop. You will hear a hummin noise from the pump.

One thing you can try is to spray starting fluid into the throttle body, then try to start it. If it starts, then the issue is the engine is not getting fuel. Typically, with starring fluid the engine will start and run for a little bit then stall as soon as the fluid runs out.



Feb 4, 2022 at 10:21 AM
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JUDIE_SIMMONS
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No, I am not confirming that I was told it could be one of those things since they haven't been serviced since 2018.
Feb 4, 2022 at 12:02 PM
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SQM
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Got it. So, it is possible the compression might be low, at least that's what it sounds like.

Are you able to hear the fuel pump?

Maybe try the starting fluid method to see if it starts. If it does not, then it could be a spark or compression issue. Let me know what you find.
Unfortunately, without testing items one by one it will be difficult to tell.
Feb 4, 2022 at 12:08 PM
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JUDIE_SIMMONS
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I didn't hear any humming or noise of any kind when I just turned the key to the on position.
Feb 5, 2022 at 3:30 AM
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JUDIE_SIMMONS
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Here are the service reports for the car, tell me what you think about them.
Feb 5, 2022 at 4:01 AM
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JUDIE_SIMMONS
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#1
Feb 5, 2022 at 4:02 AM
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JUDIE_SIMMONS
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#2 there are 3 pages for this report.
Feb 5, 2022 at 4:03 AM
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JUDIE_SIMMONS
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#3 this report has 4 pages.
Feb 5, 2022 at 4:05 AM
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JUDIE_SIMMONS
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#4 this report has 2 pages.
Feb 5, 2022 at 4:06 AM
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JUDIE_SIMMONS
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Now that we all have the same information on the service that's been done on the car. Can you take a few minutes and look at them and tell me your thoughts on it?
Feb 5, 2022 at 4:07 AM
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SQM
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I just went through all those documents. I see there were several services performed and recommended. However, none of those services can point to any issues or any diagnostics that could be related to your current no-start problem. It is good that many of these services were performed as they were maintenance items.

As for your current issue, let me know what you have tried so far. Also, were you able to do the starting fluid test?

Did you say you will try to jump start it? or have you tried that?

The course of action would be to try each different method and see what the outcome is.

As you mentioned that you are unable to hear the fuel pump, which could mean that the pump is not turning on. That could mean you are not getting fuel.
If you do the starting fluid test that will tell you right away if fuel is the issue.

Let me know what happens when you try that.
Feb 5, 2022 at 7:12 AM
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JUDIE_SIMMONS
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I haven't done any testing on anything today. I did go and get the starter fluid and I also was able to get some heat to put into the gas just in case the gas is frozen.
Feb 5, 2022 at 8:13 AM
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JUDIE_SIMMONS
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Any troubleshooting resources or helpful links I can use?
Feb 5, 2022 at 8:15 AM
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SQM
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Take a look at this guide. It takes an in-depth look at no start issues and covers all the common steps:

https://www.2carpros.com/articles/car-not-running-advanced

Let me know if you need any further assistance.
Feb 5, 2022 at 9:56 AM
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JUDIE_SIMMONS
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Okay, tomorrow I will start with troubleshooting and use the starter spray. Can I have a diagram of the fuel pump and location so I can start looking at it? then I will let you know what's the outcome of the starter spray tomorrow and another thing, if the fuel pump or fuel system is out then how will I tell what do? I need to look for hear see or feel to notice that one or of them is the issue is there a link for that or is it in the link I have now?
Feb 5, 2022 at 10:40 AM
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SQM
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An inoperative fuel pump can be due to a bad relay, faulty wiring or a bad pump.
It is always a good idea to check the relay first.
The relay is located in the under-hood fuse box (see diagram below).
Check for any burn pins or corrosion on the relay.

Here is a guide on how to test the relay:

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

The fuel pump is located inside the fuel tank. There should be an access port under the rear seat.
I have also included the fuel pump and components diagnostics procedure below as well. It can help you narrow down the issue.

Let me know if you have any questions.
Feb 5, 2022 at 11:15 AM
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JUDIE_SIMMONS
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What does it mean when the engine is spinning too fast and it's not getting enough compression to make a spark?
Feb 5, 2022 at 11:22 AM
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SQM
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A proper working ignition system of the engine will spark regardless of how fast it's spinning or if the engine has any compression or not.
The relation between compression and spark is that the engine will need both (plus fuel) to start.
Hope this explanation helps.
Feb 5, 2022 at 11:26 AM
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JUDIE_SIMMONS
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So, it's possible for the engine to spin faster than normal and what causes it to do that, is it the serpentine belt or timing chain?
Feb 5, 2022 at 12:33 PM
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SQM
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Engine can spin fast at startup if there is less internal resistance. For example, to have low compression. But as for the spark, it will produce at the required rate for the cranking speed of the engine.
If you have a broken serpentine belt, it will not prevent the engine from starting. However if you have a broken timing belt, the engine will not start and can spin rapidly as the crankshaft is not spinning other components due to broken timing belt.
Feb 5, 2022 at 1:03 PM
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JUDIE_SIMMONS
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Did you know Hyundai Sigma engine series of V6 piston engine are based off Mitsubishi 6G7 engine?
Feb 5, 2022 at 1:47 PM
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JUDIE_SIMMONS
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SQM
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Yes, I believe they share the same block or some design elements. But they are different in how they operate and have different engine management.
Feb 5, 2022 at 1:54 PM
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JUDIE_SIMMONS
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I'm going to go start troubleshooting the ideas with the starter spray and the heat can I get the diagram for removing the fuel pump.
Feb 6, 2022 at 1:58 AM
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SQM
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Sounds good. If you look on one of the earlier responses you will see I have attached the fuel pump diagram as well as diagnostics procedure.
Feb 6, 2022 at 2:18 AM
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JUDIE_SIMMONS
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It's getting spark and the compression is good, I felt the air coming out of the valve. so now what?
Feb 6, 2022 at 5:32 AM
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SQM
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So you have spark and compression.

Have you checked to see if it is getting fuel?
Did you do the starting fluid test?

https://www.2carpros.com/articles/how-to-check-fuel-system-pressure-and-regulator
Feb 6, 2022 at 6:52 AM
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JUDIE_SIMMONS
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Yes, I did the starter spray, and it didn't do anything, but the spark plugs were tested with a flat head, and they have spark. the only thing I don't know if it's getting is fuel.
Feb 6, 2022 at 9:25 AM
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SQM
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If you are unable to hear the fuel pump it might not be turning on. So might want to check the relay first to make sure it is good or replace it as needed.

You can also test the fuel pressure on the fuel rail by using a pressure gauge.
Here is the guide:

https://www.2carpros.com/articles/how-to-check-fuel-system-pressure-and-regulator

Also included the diagrams below.
Feb 6, 2022 at 11:07 AM
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