- WE DO NOT SELL USER INFORMATION -
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Last Updated: Effective as of July 26, 2024
We have explicit rights granted to 2CarPros.com by AllData and Mitchell1 to use their images as needed to assist with car repair issues.
2CarPros Inc. (“we, us, our”) is providing this “Privacy Policy” because we believe
in being transparent with respect to the information that we collect and use. This
Privacy Policy governs our collection, use, sale and disclosure of information that
is reasonably capable of being linked to an individual user (“you”), such as a username,
and/or email address (“personal information”) collected through the 2CarPros.com
website, mobile and other applications owned and operated by us (“site”). Please
read this Privacy Policy carefully before providing us with any personal information.
By using the site, you consent to the collection, use, sale and disclosure of your
personal information in the manner described below. This Privacy Policy is in accordance
with applicable law in place for United States of America. Please consult our site
for privacy policies that may apply to your region.
This site is not intended for use by individuals under the age of 18.
Registration information you provide when you create an account, or subscribe, such
as, email address, username, and password;
Information you provide in public forums on our sites and applications, such as
your forum posts, blog comments;
Information sent either one-to-one or within a limited group using our message,
chat, post, or similar functionality, where we are permitted by applicable law to
collect this information;
Information we obtain from a third party, such as a site or platform provider, about
use of our applications on third-party platforms or devices;
Location information, including location information provided by a mobile or other
device interacting with our site or applications (including through beacon technologies),
or associated with your IP address, where we are permitted by law to process this
information;
Activity information about your use, and the use by any person(s) you authorize
through your account, of our site and applications, such as the content you view
or post, how often you use our services, and your preferences; and
Usage, viewing, technical, and device data when you visit our sites, use our applications
on third-party sites or platforms, or open emails we send, including your browser
or device type, unique device identifier, and IP address
How We Collect Information
Personal Information You Share With Us
Information Collected When Registering with 2CarPros; Subscribing
If you register with us or subscribe to receive specific information or services
on our site, in addition to the automatic information collected as described above,
we will also collect registration information, email address, username and password.
Automatic Collection of Information
We gather information from your computer or handheld or mobile device when you visit
our site. While you can take advantage of some of our site features without registration,
we encourage you to register with us to take full advantage of our many personalization
options in terms of your privacy and browsing preferences. If you don’t register,
we automatically collect your IP address and information regarding your internet
service provider or mobile carrier and the type of handheld or mobile device you
use. We also use the following services:
Google Analytics, to collect information that may be associated with other information
that you have voluntarily submitted to us. Google is governed by its own privacy
policy. For more information related to Google Analytics,
click here.
For information about and to install Google Analytics Opt-out Browser Add-on,
click here.
Cookies and other Tracking Technologies
We, and other companies with whom we partner, use cookies, web beacons, tags,
scripts, local shared objects such as Flash (sometimes called “flash cookies”),
and similar technology (“Tracking Technologies”) in connection with the use of
our site, third party websites, and mobile applications. Tracking Technologies
may have unique identifiers, and reside, among other places, on your computer or
mobile device, in emails we send to you, and on our web pages. Tracking
Technologies may transmit information about you and your use of the site, such
as your browser type, search preferences, IP address, data relating to
advertisements that have been displayed to you or that you have clicked on,
advertising identifiers (including mobile identifiers) and the date and time of
your use. Cookies may be persistent or stored only during an individual session.
You can set some cookie preferences through your device or browser settings but
doing so may affect the functionality of the site.
The purposes for which we use Tracking Technologies on the site include:
Purpose Explanation
Processes
Intended to make the site work in the way you expect. For example, we use a cookie
that tells us whether you have already signed up for an account.
Authentication, Security, and Compliance
Intended to prevent fraud, protect your data from unauthorized parties, and comply
with legal requirements. For example, we use cookies to determine if a suspicious
IP address (based on geography) is logged in through your account or if the account.
Preferences
Intended to remember information about how you prefer the site to behave and look.
For example, we store your browsing activity on our site to customize your experience
Notifications
Intended to allow notices of information or options that we think could improve
your use of the site. For example, send out notifications of price drop in a vehicle
that you are interested or previously browsed on our site.
Advertising
Intended to make advertising more relevant to users and more valuable to our advertisers.
For example, we may use cookies to serve you interest-based ads, such as ads that
are displayed to you based on your visits to other websites, or to tell us if you
have recently clicked on an ad.
Analytics
Intended to help us understand how visitors use our site. For example, we use a
cookie that tells us how our search suggestions correlate to your browsing on our
site.
Applications and Widgets for Social Media
On our site, we may display applications or widgets from social media providers
that allow interaction or content sharing by their users. These widgets, such as
the Facebook® "Share" or "Like" button, are visible to you on the site page that
you visit. This may allow the social media networks in which you participate to
collect information about you, even when you do not explicitly activate the network's
application or widget while on our site. Please visit the applicable social media
network's privacy policy to better understand their data collection practices and
the choices they make available to you.
In addition to social media networks, our site also contains references and links
to third party web sites that may offer information of interest. This Privacy Policy
does not apply to those web sites, and we recommend reviewing those web sites’ privacy
policies individually.
Information Collected From Other Sources
We may acquire or obtain information from other sources as follows:
From third-party sources to update or supplement the information that you provide
or that we collect automatically. This includes, for example, vehicle information
and other information. We collect this information from public databases, private
database, data aggregators, analytics vendors, advertising networks, and search
information providers).
We use this information to help us maintain the accuracy of the information we collect,
personalize your experience with the site, target our communications and advertisements
so that we can inform you of products and services or other offers that may be of
interest to you, provide private purchase and sale transaction services, prevent
fraud, and for internal business analysis or other business purposes.
Interest Based Advertising
Interest-Based Ads: 2CarPros may partner with advertising networks, which may
use information collected through a variety of Data Technologies (described in our
Privacy Policy) to provide customization, auditing, research and reporting for us
and other advertisers. We may also act as an advertising network and use information
collected through a variety of Data Technologies while you are on our site and elsewhere
where we may be acting as a third party. This data collection takes place both on
the site and on third-party's websites and mobile applications. This process allows
2CarPros and third parties to deliver targeted advertising, enhance marketing programs
and help track the effectiveness of such efforts. Advertising networks also may
use this information for determining or predicting the characteristics and preferences
of their respective advertising audiences and measuring the effectiveness of their
advertising in accordance with their privacy policies.
We do not provide information that is directly associated with a specific person
(such as name and address) to any advertising network when you interact with or
view a customized advertisement. However, when you view or interact with an advertisement,
the advertiser may make an assumption that you are interested in the subject matter
of the advertisement
Some companies disclose when they are using interest-based advertising programs
on the site to deliver third-party ads or collecting information about your visit
for these purposes and give you the ability to opt-out of this use of your information.
You may see an icon in or around third-party advertisements on the site that use
interest-based advertising programs and on pages where data is collected and used
for online interest-based advertising. Clicking on this icon will provide additional
information about the companies and data practices that were used to deliver the
ad. You can opt out of delivery of targeted advertising to you by 2CarPros and by
multiple other companies by visiting: www.aboutads.info/choices and www.networkadvertising.org/managing/opt_out.asp.
Please note that even if you opt out, you will continue to receive advertisements,
but they will not be tailored to your specific interests.
Interest-based advertising, also called "online behavioral" advertising. is customized
based on predictions generated over time from your visits across different websites,
including our site, devices and mobile applications.
These tools allow us to personalize our ads based on your browsing behavior on our
site. Unless and until required by applicable law, our site does not recognize browser
“do not track” signals. However, several of our partners who utilize these cookies,
beacons and tools on our site enable you to opt out of this interest-based advertising.
Most of these companies are participants of the Digital Advertising Alliance (“DAA”)
and/or the Network Advertising Initiative (“NAI”). To learn more about the targeted
ads provided by these companies, and how to opt out of receiving certain targeted
ads from them, please visit: (i) for website targeted ads from DAA participants,
https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants,
https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants,
https://www.networkadvertising.org/choices/. Opting out only means that the selected
participants should no longer deliver certain targeted ads to you but does not mean
you will no longer receive any targeted content and/or ads (e.g., in connection
with the participants’ other customers or from other technology services).
You may also limit our use of information collected from or about your mobile device
for purposes of serving targeted ads to you by going to your device settings and
selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Interest-Based Ads”
(for Android devices).
Please note that if you opt out using any of these methods, the opt out will only
apply to the specific browser or device from which you opt out. We are not responsible
for the effectiveness of, or compliance with, any opt out options or programs, or
the accuracy of any other entities’ statements regarding their opt out options or
programs.
We also partner with Amazon to deliver advertisements. You can opt out of delivery
of targeted advertising to you by Amazon
here. Please note that
even if you opt out, you will continue to receive advertisements, but they will
not be tailored to your specific interests.
Other Providers of Products and Services.
We may provide other third-party providers of products and services (for example financing providers) access personal information that you voluntarily provide on our site so that such providers can provide products and services to you. We contractually require such providers to provide protection for personal information and to limit the use of such information for the purpose agreed to by you when submitting such personal information on our site. By submitting personal information on our site in connection with receiving products and/or services from these providers, you (i) consent to our transmission of your personal information to such providers, (ii) agree that your personal information will be subject to their privacy policies, and (iii) agree that you should contact them directly for more information about their specific privacy and opt-out policies.
Legal Authorities
We cooperate with legal authorities and may in some circumstances be required
to disclose personal information in response to requests from law enforcement authorities,
or in response to a subpoena or other legal process. We also share information about
you if we believe we should in order to (i) prevent a violation of the law; (ii)
protect or defend our interests and our legal rights or property; (iii) protect
the rights, interests, safety and security of users of the site or members of the
public; (iv) protect against fraud or for risk management purposes; or (v) comply
with prudent legal practice as we may determine, and applicable law or legal process.
We also may share your information in connection with a corporate transaction, such
as a divestiture, merger, consolidation, or asset sale, and in the unlikely event
of bankruptcy.
Publicly Posted Information.
Your profile on the site will be publicly viewable and identifiable via your screen
name. 2CarPros will not share your email address with any other members or display
it any public manner. Please think carefully before making information public as
you are solely responsible for any information you make public. Once you have posted
information, you may not be able to edit or delete such information.
If you choose to participate in our member-to-member communications programs, you
may be contacted by other members, using us as an intermediary. All members will
have the option to turn off the member-to-member communication features at any time.
Information that you make available to us and others via social media networks,
forums, blogs, list serves, chat rooms or similar functionality is public information
that we or others may share or use in accordance with the law.
Your Rights and Choices
You may opt-out of any or all future marketing emails from us here or clicking on
the unsubscribe link we place at the footer of every email we send that is not in
response to an action taken by the user. Please note that you cannot opt-out of
non-promotional emails, such as those about your account, transactions, servicing,
or 2CarPros’ ongoing business relations.
You can cancel your registration with us by e-mailing message@2CarPros.com. If you
cancel your registration, we will remove your information from our active database,
but some information may remain in our database and/or archives for our own corporate
recordkeeping and as required to comply with law.
You can review and update the personal information you have provided through the
registration process here.
Or contact us with questions or requests regarding this Privacy Policy at:
Address:
2CarPros
34145 Pacific Coast Hwy Suite 809
Dana Point, CA 92629-2808
Attention : Privacy
message@2CarPros.com
With respect to location technologies that we use, you can reset your device Ad
Id at any time through your device settings, which is designed to allow you to limit
the use of information collected about you. You can also stop all collection of
precise location data through by withdrawing your consent through your device settings.
For your choices with respect to Interest-Based Advertising, please see that section
above.
Storing and Retaining Your Personal Information
Your personal information is stored on servers in the U.S. Also, some of our service
providers may store information in servers hosted in countries different from where
you reside. As such, your personal information may be subject to the laws of other
countries, where the data protection and other laws may not be as comprehensive
as your country of residence.
Any personal information that we collect is kept as long as necessary to fulfill
the purposes outlined in this Privacy Policy, unless a longer retention period is
required by law or our recordkeeping policies and practices. When we no longer have
reason to retain your personal information and as required by our retention policies,
it will be destroyed or de-identified in a manner designed to preserve its private
and confidential nature, however we may retain inactive archival copies.
Security - Steps we take to protect your personal information
We have implemented administrative, technical, personnel, and physical security
measures designed to help protect the personal information stored in our systems
against loss, theft and unauthorized use, disclosure or modification. We also employ
processes (such as password hashing, login auditing, and idle session termination,
as appropriate) to help protect against unauthorized access to your personal information.
Technical measures that we have implemented also include use of firewall protection
and, in appropriate instances, encryption technology. Although we take reasonable
precautions to assess the reliability of such technology, we rely on the statements
of the vendors of those products and services as part of its security evaluation.
While we have endeavored to create a secure and reliable site for users, the confidentiality
of any communication or material transmitted to/from the site, and the security
of your personal information, cannot be guaranteed. We urge you to take every precaution
to protect your personal information when you are on the Internet.
For California Residents
California Consumer Notices
California Civil Code Section 1798.83 entitles California residents to request information
concerning whether a business has disclosed certain personal information about you
to any third parties for the third parties' direct marketing purposes. We comply
with this law by offering you the ability to tell us not to share your personal
information with third parties.
To make such a request, you must include this section heading as the subject line,
and your full name, e-mail address, and postal address in your message and send
to:
Address:
2CarPros
34145 Pacific Coast Hwy Suite 809
Dana Point, CA 92629-2808
Attention : Privacy
message@2CarPros.com
California Notice of Collection under California Consumer Privacy Act of 2018
This 2CarPros Privacy Notice for California Residents supplements the information
contained in this Policy and the rights mentioned below apply solely to visitors,
users, and others who reside in the State of California. We share this notice of
collection to comply with the California Consumer Privacy Act of 2018 (CCPA). Any
terms defined in the CCPA have the same meaning when used in this Privacy Notice.
Sharing Personal Information
2CarPros does not sell your personal information, ever.
California Residents’ Rights
California law grants California residents certain rights as set forth below.
Do-Not-Sell. California residents have the right to opt-out of our sale of their
personal information. To the extent 2CarPros sells your personal information as
the term “sell” is defined under the California Consumer Privacy Act, you have the
right to opt-out of the sale of your personal information by us to third parties
at any time. You may submit a request to opt-out by clicking Do Not Sell My Personal
Information. You may also submit a request to opt-out by emailing us at message@2CarPros.com.
Verifiable Requests to Delete and to Know. You have the right to delete the personal
information we have collected from you and the right know certain information about
our data practices in the preceding 12 months. In particular, you have the right
to request the following from us:
The categories of personal information we have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you we disclosed for a business purpose
or sold;
The categories of third parties to whom the personal information was disclosed for
a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information;
and
The specific pieces of personal information we have collected about you.
To exercise any of these rights, please submit a request by emailing us at message@2CarPros.com.
In the request, please specify which right you are seeking to exercise and the scope
of the request. We will confirm receipt of your request within 10 days. We may require
specific information from you to help us verify your identity and process your request.
If we are unable to verify your identity, we may deny your requests to know or delete.
Submitting Requests. You may exercise your rights by emailing us at message@2CarPros.com
We will respond to your Right to Know and Right to Delete requests within 45 days.
Verification: When you submit your request, we will take steps to attempt to verify
your identity. We will seek to match the information in your request to the personal
information we maintain about you. As part of our verification process, we may ask
you to submit additional information, use identity verification services to assist
us, or, if you have set up an account on our website, we may ask you to sign in
to your account as part of our identity verification process. Please understand
that, depending on the type of request you submit, to protect the privacy and security
of your and other users’ personal information, we will only complete your request
when we are satisfied that we have verified your identity consistent with applicable
law and regulations.
Authorized Agent: The CCPA allows California consumers to designate an authorized
agent to exercise their rights under CCPA. You can designate an authorized agent
to submit requests on your behalf. However, we will require written proof of the
agent’s permission to do so and verify your identity directly.
Right to Non-Discrimination. You have the right not to receive discriminatory treatment
by us for the exercise of any your rights.
Additional Disclosures for Nevada Residents
Nevada law (NRS 603A.340) requires each business to establish a designated request
address where Nevada consumers may submit requests directing the business not to
sell certain kinds of personal information that the business has collected or will
collect about the consumer. A sale under Nevada law is the exchange of personal
information for monetary consideration by the business to a third party for the
third party to license or sell the personal information to other third parties.
If you are a Nevada consumer and wish to submit a request relating to our compliance
with Nevada law, please contact us as at message@2CarPros.com.
International Transfer
We are based in the U.S. and the information we collect is governed by U.S. law.
If you are accessing the site from outside of the U.S., please be aware that information
collected through the site may be transferred to, processed, stored, and used in
the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions
may be different from those of your country of residence. Your use of the site or
provision of any information therefore constitutes your consent to the transfer
to and from, processing, usage, sharing, and storage of information about you in
the U.S. and other jurisdictions as set out in this Privacy Policy.
Children
The site is intended for a general audience and is not directed at children under
(13) years of age.
We do not knowingly gather personal information (as defined by the U.S. Children’s
Privacy Protection Act, or “COPPA”) in a manner not permitted by COPPA. If you are
a parent or guardian and you believe we have collected information from your child
in a manner not permitted by law, contact us at message@2CarPros.com. We will remove
the data to the extent required by applicable laws.
If you are a California resident under 18 years old and registered to use the site,
you can ask us to remove any content or information you have posted on the site.
To make a request, email us at the email address set out in “Contact Us” section
with “California Under 18 Content Removal Request” in the subject line, and tell
us what you want removed. We will make reasonable good faith efforts to remove the
post from prospective public view, although we cannot ensure the complete or comprehensive
removal of the content and may retain the content as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices.
When we post modifications to this Privacy Policy, we will revise the "Last Updated"
date at the top of this web page. The modified Privacy Policy will be effective
immediately upon posting on the site. Your continued use of the site after the posting
of the modified Privacy Policy constitutes your agreement to abide and be bound
by it. We encourage you to periodically review this page for the latest information
on our privacy practices. If you object to any modification, your sole recourse
is to stop using the site.
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