Serpentine belt chirp and I determined that the idler pulley?

SKOOTER28

MEMBER
69 POSTS

They don’t check nothing the drove it in and cranked it up and said it looked good and that was it that’s why I don’t like the dealer but we sent that video to them they took the tech off of it and put another on it and he checked it and there going to replace it but he did say that was unusual for that to happen.

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Saturday, September 28th, 2024 AT 6:37 PM

SKOOTER28

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69 POSTS

Because they are mad because they couldn’t find the problem and I had to tell them to take the belt off and wiggle the pully and they didn’t do that they just looked at it and said it was good but I had to send that video to the service advisor and they took the tech off it cause he didn’t check anything.

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Saturday, September 28th, 2024 AT 6:39 PM

JACOBANDNICKOLAS

MECHANIC
109,885 POSTS

Wow. That is frustrating. However, if you want to do it yourself, I can provide the directions. Let me know.

Take care,

Joe

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Saturday, September 28th, 2024 AT 6:52 PM

SKOOTER28

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69 POSTS

Yeah, now they are hitting us for every time they take it back in for the first problem so I’m just going to pay it be done with them I thought they knew what they where doing but I was wrong and they also said the tick noise was the solenoid in the transmission but that’s a factory defect and not to worry about it is that true or another lie there telling.

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Saturday, September 28th, 2024 AT 6:54 PM

JACOBANDNICKOLAS

MECHANIC
109,885 POSTS

Hi,

I'm not familiar with a ticking from the transmission. And if it is in fact a defect, the issues should be resolved under a recall or warranty. When do you hear the noise?

Joe

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Sunday, September 29th, 2024 AT 6:04 PM

SKOOTER28

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69 POSTS

I hear a ticking noise when I put a screwdriver to the idler pulley itself it sounds like an engine tick and when they checked it, they said it was a transmission solenoid and that it was a factory defect, and that the car would go before that caused a problem.

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Sunday, September 29th, 2024 AT 6:06 PM

JACOBANDNICKOLAS

MECHANIC
109,885 POSTS

Ugh! I have no idea. I'm not sure why you would hear a tick from a transmission solenoid when the vehicle is parked to you can listen to the pulley. That doesn't make sense to me.

Since you have to hear it with the screwdriver, I suspect it isn't loud enough to record for me to hear.

I did check to see if there were any bulletins or recalls related to a noise from the transmission, but found nothing.

Joe

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Sunday, September 29th, 2024 AT 6:18 PM

SKOOTER28

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69 POSTS

I think it’s an engine tick idk where they got that from, I think they were just guessing at it all, but I’ll put the phone to the milk jug maybe it’ll amplify.