No heater?

Tiny
SIDCHARMING
  • MEMBER
  • 2002 FORD EXPLORER
  • 4.0L
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 325,000 MILES
Blower sounds like it is working, but no air movement. I used to get a clicking sound inside the dash. I have dual climate control and have already changed out the driver side blender door actuator.

Thinking it is the passenger actuator as the dual climate controller indicated some time ago that it was an issue, but that code does not come up anymore. So it is that or the heater core that went bad. My thought is because there is no air moving anywhere (defrost, upper and lower blower vents) the main door must be stuck shut or not working? I really do not want to hand the truck over to a mechanic to 'guess' because it is a dash off job for passenger actuator and that racks the bill to over $400.00 just to get in to change a $40.00 part and that is if it is bad.

Thoughts?
Wednesday, December 20th, 2017 AT 11:08 AM

43 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,375 POSTS
Hello,

It sounds like the mode actuator is bad. here is guide to give you an idea of what you are in for when doing the job. Also some of the air doors are power by vacuum so check the vacuum lines under the hood to make sure they are not falling apart.

https://www.2carpros.com/articles/replace-blend-door-motor

and

https://www.2carpros.com/articles/air-vents-stay-in-the-defrost-position

and this guide and video can help as well.

https://www.2carpros.com/articles/car-heater-not-working

and

https://youtu.be/SNRb6pSwYuU

Check out the diagrams (below) Let us know what happens and please upload pictures or videos of the problem.
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Sunday, September 27th, 2020 AT 11:34 AM
Tiny
2CP-ARCHIVES
  • MEMBER
  • 4,540 POSTS
  • 2002 FORD EXPLORER
  • 190,000 MILES
Heater blowing cold air
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
CARADIODOC
  • MECHANIC
  • 33,867 POSTS
Turn the temperature selector to "high". If that doesn't help, you have to start with at least a few observations so we know where to send you. Is the engine getting to its normal temperature? Are the heater hoses hot? What does the temperature gauge read after the engine has been running 15 minutes or longer? Is the coolant level in the reservoir and radiator okay?
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
CKGONZALEZ
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
Heater problem
2002 Ford Explorer 6 cyl Automatic 125, 00 miles

my explorer will not heat changed the thermostat but still nothing please help the only car to drive kids to school in and weather is -9 outside

updated 12/12/09
the hoses are not hot please tell me whats wrong
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,650 POSTS
You need heat now! I need you to check something for me. Start the engine, let it warm up, turn the heater on high, and feel both heater core hoses on the firewall under the hood. They should both be hot. Let me know if they are or what you find.

Joe
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,650 POSTS
Is at least one hot? If not, I would say the heater core is totally plugged and not allowing any coolant flow. With the engine cold, remove the heater core hoses at the firewall. Using a garden hose, see if you can spray water in one side of the core and if it comes out the other side. If it doesn't you need a new heater core.

Let me know what you find.

Joe
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
BOBBY LANCASTER
  • MEMBER
  • 87 POSTS
  • 2002 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 100,000 MILES
When I turn the heat control to hot I hear the heater door actuator clicking. Either the door is stuck or the actuator is inop. Where is the actuator located and is the heater door located at the heater core centered under the dash behind the big black casing. Do I have to separate the black box or pull it out to get to the heater door. Do you have any diagrams.
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
MERLIN2021
  • MECHANIC
  • 17,250 POSTS
Probably the actuator arm cracked heres a link to a site that sells actuator for less than most places and give you detailed photographic instruction.

https://www.2carpros.com/topics/climate-control/heater
https://www.2carpros.com/topics/climate-control/blend-door

http://www.youtube.com/watch?v=osu0fGrIw3k
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
FIXITMR
  • MECHANIC
  • 9,990 POSTS
The Explorer is built with a Blend Door to control the heater and AC function. The blend door controls air flowing through AC evaporator and diverts it into the vent system or through the heater coil, or any combination in between. The doors are controlled by a DC motor. The issue with the design is that the system has to calibrate itself and find the end points of movement before the computer can understand the two closed positions and regulate the temperature. The motor is geared to move the doors slowly and with a good amount of force. The door has to withstand the force of stopping the motor, and like bending a coat hanger back and forth, will eventually break. Another reported fail symptom is a “clicking” sound coming from behind the HVAC system. On this model, this is usually an indication of a stripped gear in the motor. Again, replacing the motor is a temporary fix without a properly aligned blend door. The late model Explorer/Mountaineer is a complex system with significant flaws in the design and no provisions for simple access and repair. The fix is not easy, but we can resolve the issues.
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
METSJETS
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • 6 CYL
  • AWD
  • AUTOMATIC
  • 110,000 MILES
Heat blows cold air and makes knocking noise
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,650 POSTS
It sounds like the blend door is sticking. This is a vent door located near the heater core that directs air flow over the hear core or switches to AC. Start with that and let me know what you find.

Joe
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Sunday, September 27th, 2020 AT 12:03 PM (Merged)
Tiny
FANCIFACE8
  • MEMBER
  • 2 POSTS
  • 2002 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 104,000 MILES
Just recently when I put the heat on there is a clicking sound and no heat. I move the control switch to the cold side and the noise goes away. Only cold air is blowing out no heat what could be the cause of this please? Thank you
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
POCOLACHRISTIAN
  • MEMBER
  • 62 POSTS
I had the same problem it was the blend door sticking.
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
FANCIFACE8
  • MEMBER
  • 2 POSTS
What do I have to do to fix it and keep it from sticking please
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
POCOLACHRISTIAN
  • MEMBER
  • 62 POSTS
Most of the time you have to get it replaced because when it does that a piece broke off of it. My explorer was doing the same thing and eventually I couldn't even turn air on it would start making knocking sound in dash. At least that is what happened to me.
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
DREW007
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • 6 CYL
  • 4WD
  • MANUAL
  • 135,000 MILES
It's winter, and my heat doesn't work in my 2002 Explorer, only cold air comes out. Also, when I turn it to hot air it makes a clicking noise and only cold air blows out. Why?
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
JDL
  • MECHANIC
  • 16,098 POSTS
Does engine reach normal operating temp? Heater hoses hot? Maybe a problem with actuator door under the dash?
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
JDL
  • MECHANIC
  • 16,098 POSTS
Temp blend door, when that door is positioned properly, full heat, all air goes through the heater core.
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
WESLEYWARD
  • MEMBER
  • 1 POST
  • 2002 FORD EXPLORER
  • 225,000 MILES
My ford explore 2002 stop blowing heat when I turn it to heat all I get is cold and a tapping sound
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)
Tiny
RASMATAZ
  • MECHANIC
  • 75,992 POSTS
Sounds like the air blend door is stuck in the cold position -also check the actuator
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Sunday, September 27th, 2020 AT 12:04 PM (Merged)

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