Clutch pedal went to the floor

Hello Ken, I want you to know that I appreciate all you've done in my behalf.
Thank you for the advice and clarifying diagnosis's, you put my mind at ease

Again, thank you
Gabrielle

Joe, I spoke with your boss Ken today. He had already spoken with my Ken and explained that he believes it's the transmission. That's why it's grinding in third, if it was the clutch it would be grinding in all gears. He suggested to them that they change transmission fluid. In efforts to extend life expectancy. I'm going to need new transmission in near future. Ken got me to think about buying another car.

It's kind of weird, today I was driving three miles to the shop only maybe twice grinded in third.

Shop still has my car 2:33pm. When I get it back I'll explain more.

Oh and I asked Ken your boss if it was okay to send you something he said okay and to contact with you on it.

Gabrielle

Ken, it is Gabrielle we are doing the oil change the guy found this part he said "floating" in the engine area, not attached. I took a picture of it. I have no idea what it belongs to, do you? Intake duct for?

Hi there again. I took my car back to them this morning in the mechanic on duty there couldn't figure out how to attach that piece. L was asked to come back tomorrow so the mechanic that worked on my car can attach it.
The piece (air duct) attaches to the battery compartment and extends somewhere between the radiator and the headlight assembly. I do not know. Do you?

Sorry, I haven't got back to you sooner, but I've been ill better now. You know all the process of being getting my car fixed. I'm going to start at the ending that is that they fixed the clutch and that it was going to be maybe a little bit different shifting into gears but I did have difficulties getting into third base it was grinding a little bit. So starting from there since I've driven in a few miles not very many I'm having difficulties getting it into any gear sometimes especially into first. My question to you is this all the information that I've gathered is that it wouldn't be the transmission if it goes into all gears regarding the third gear grinding. I'm asking you now what could it be if it's starting to get harder into any gear especially into first after I start my car? Thank you for your assistance in advance. Gabrielle

Thank you for getting back to me. I have a lot on my plate at this time but I will get on it and get back with you by say Tuesday July 9th. Thank you again. Oh and FYI. Reverse as well as first are more difficult to engage.

I am kicking myself for not taking it in. I have the utmost certainty that I would have completed the repairs with no errors. These mechanics and managers are incompetent.
This is serious issues. I'm not driving it, not safe to drive.
I'm beside myself.

Ken. Omg. Now today I smell an awful odor. Almost like burnt rubber but not I do not like like hot metal. I know its not one of the stages of engine oil.
Low miles since repair.
Stopped in shop 11 today. Can't see my car until Friday and wants to keep my car for a couple days. Extremely disappointed, upset, called corporate who called diff shop locations. One tech just left for vacation. Other which is distance away first said no, on return call she spoke with manager, Ricky and she left me voice mail stating that they do not like working on clutches, that he read notes on acct. And prob is transmission, take it to Aamco. I already done that. (You'll recall third gear issue.) Anyway on voicemail she's confident that Ricky manager will get his top mechanic on it and if I needed towed whatever here take care of it.
Well I listened to Holly's voice mail, called Ricky manager to set appointment tomorrow 7:00 am. My perception is that Ricky is not all that inclined to deal with my issue. He stated they'd take for a test drive and see if we see anything. What? I mean I don't know where to go at this point I don't want them driving my car any more than shoot.
I'm very upset and I really don't know how to handle this. I want them to fix it right. They need to do while job over again. New parts and all.
Obviously something was done incorrectly. I know that to be true. What do you think? Thank you for your time.
$1,850.00 my money they have. I have what?

Hey guys. I know it's too much to ask. I vented. Thanks

Joe, I just got done driving my car safe for approximately at the most 6 miles and it is 96° today in Sacramento and I park my car I get out go around to the passenger side and as I was walking I smelt this kind of odor now that you're bound and I'm parked in the street. So I'm thinking maybe it was one of the other cars or something but he was in the night go to the passenger side open the door I smelled it again am I skipping sniffing like a dog and it drew me to the middle of the car but then it wasn't like it was how do I say it I could smell it but it wasn't continuously and it the same spot because at that point I went to the back open my backup my friend and I were in the back of the car with the with the hatch up I got another whiff. I couldn't exactly pinpoint it I tried.

If only I would have done it myself if I have the means to do have done it I would have trust me on that. I didn't have the facility to lift my car nor did I have the proper jacks.

Still going Energizer Bunny LOL.
I'm going to send you a video. Tell me what you think?

Corporate office and I agreed that the best route to take would be to file complaint and the district manager will handle it so that you can find someone within his their corporation that is able to fix my car because apparently no one in my surrounding area can.

Thank you. God bless.

Yes you are correct. That was not like that before I have shop my car.
Help me with this Ken with Firestone is refunding my $1,850.00 he says that he believes I have other issues. Or. Transmission.
Questions for you. You know all symptoms and repairs. What would be my next step? Could Ken maybe refer me to a good shop in Sacramento that could check repair both clutch and transmission?

Any advice for you guys would most appreciated. I believe in you guys.
Gabrielle

And why is the manager is so apt to give me back my dollars after he had set an appointment for me on Monday.

Joe in addition I attached pic of my clutch reservoir. The white line in dirt is where I took Q-tip across bottom.