Will not start

We need to start with checking what the voltage is at the starter on both wires that are going to the starter while you are cranking the engine. This will confirm that we are dealing with a voltage issue going to the starter. This will rule out the starter as we need to make sure you did not get a faulty starter right out of the box. It is unlikely but will cause many more headaches if we assume it is okay.

As for you question, the starting system is part of the 12 volt system and has nothing to do with the high voltage system. If there is an issue with the high voltage system it could cause the PCM to prevent the start but this doesn't sound like that is happening, at least not from what I am hearing.

I attached the wiring diagram and let's start with this voltage and go from there. Thanks

You should have 12 volts on both wires but what color was the wire that you unhooked? You need 12 volts on what should be the white wire from the battery, all the time. In other words, this should have 12 volts no matter what position the key is in. The other wire, should only have 12 volts when you are cranking the engine and you do not need to unhook it from the starter. Just leave it connected and put your meter on the stud and check your voltage when cranking. Let me know and we can go from there. If you don't have 12 volts on this wire, let me know the actual voltage because that will matter. Thanks

Okay. I just want to confirm the wire color that you got 12 volts on. If you have 12 volts on the control wire while cranking (the labeled "12 volts when cranking" on this diagram) then you need a starter. The fact that you put a starter on it and have the same issue, I suspect this is not the case. So I suspect you tested the battery feed wire that has 12 volts all the time.

Also, just a thought that we should confirm. If you are getting a click but the starter is not turning over, just make sure the motor is not locked up. You have not mentioned anything that would make me think that before now but you should be able to turn the engine over by hand with a socket on the crank pulley bolt.

Unbelievable. Unfortunately this is just another example of no good new parts. Sorry this happened to you but I am glad you figured it out. Thanks for the update and let us know when you get it resolved.

That is great news. These are the ones that can make you go crazy because you simply can't believe that a new part is no good right out of the box. Especially with something like a starter when you may have had a no start issue to start. So you fix it by replacing the failed starter but get another failed starter and around and round we go.

Thanks again for using 2CarPros and the updates.