Hi Ken. Hi Wrenchtech.
I guess I forgot and got too busy to let you know what I ended up doing. I never got a scope but instead did some digging and found I was able to disconnect the floor heat deflector. It took some work, including removal of both actuators. Upon removing the deflector, I was able to get a good look at the defrost door. It was working properly. I decided to check the panel (vent) door but could not get my hand/arm into the duct work. I snipped a thin piece of plastic used as a support for the deflector and could reach all the way into the panel (vent) chamber. I found the problem. The panel (vent) door had dislodges from its pivot and was simply moving back and forth when the actuator was moving, instead of open and close. Although by feel, I could not seem to get the door back into its "groove", I was able to easily close the door and now I get 99% of air out the floor and defrost vents. Not having panel (vent) air is not an issue at all especially now that it is cold. I use the floor/defrost or just defrost until everything is clear, then switch to floor only and it is perfect.
I would like to thank both of you again for all your help.
Happy Thanksgiving,
Eric
Thursday, November 22nd, 2018 AT 6:16 PM