Hello,
It sounds like steering wheel lock pin is engaged. This is keeping you from turning the wheel or turning the key.
You vehicle is equipped with power steering that utilizes a pump that maintains pressure while the engine is running. If the front wheels are turned when he engine gets shut off the system looses pressure and forces the steering against the lockout pin.
To disengage the pin, grab the steering wheel and apply pressure to the direction of the turn. This will disengage the pin and you will be able to turn the key.
Here is a helpful article:
https://www.2carpros.com/articles/ignition-switch-wont-turn-stuck
Please let me know of any questions.
Thank you.
Image (Click to make bigger)
SPONSORED LINKS
Wednesday, September 22nd, 2021 AT 8:19 PM