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Not starting

Tiny
ASHLEY6810
  • MEMBER
  • 2004 VOLKSWAGEN TOUAREG
  • V8
  • AUTOMATIC
  • 234,523 MILES
I recently had my alternator brush and belt replaced. My car was running fine; no issues lag or starting problems. I went to the store went to get back into my car and it won’t start. The wheel is locked, the lights on the dashboard and radio as well as the air come on. The engine will not turn over even with a jump though. There is an error code that comes up saying fault running gear workshop. What could this be?
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Friday, August 14th, 2020 AT 3:44 AM

7 Replies

Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Good morning,

What is the code number that you see? That will lead me in a direction of the failure.

https://www.2carpros.com/articles/car-cranks-but-wont-start

Can you check the battery voltage with a volt meter? We need to be sure there is sufficient voltage for it to start the car.

https://www.2carpros.com/articles/car-battery-load-test

https://www.2carpros.com/articles/how-to-check-a-car-alternator

Roy
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Friday, August 14th, 2020 AT 6:39 AM
Tiny
ASHLEY6810
  • MEMBER
  • 4 POSTS
I haven’t been able to hook it to a code reader it’s just on the onboard the battery volts are ranging between 12/14 volts.
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Friday, August 14th, 2020 AT 6:49 AM
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Did you use a voltmeter for the battery test? Was that with it running?

Roy
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Friday, August 14th, 2020 AT 6:53 AM
Tiny
ASHLEY6810
  • MEMBER
  • 4 POSTS
With it running.
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Friday, August 14th, 2020 AT 7:08 AM
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Okay, then the next step is to have the code checked. You can go to a parts store and they will check it for free.

Roy
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Friday, August 14th, 2020 AT 7:16 AM
Tiny
ASHLEY6810
  • MEMBER
  • 4 POSTS
It currently won’t even turn over and the wheel is locked.
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Friday, August 14th, 2020 AT 9:15 AM
Tiny
ASEMASTER6371
  • MECHANIC
  • 52,797 POSTS
Okay, you indicated you checked the voltage with the engine running? Please clarify? How did you check it?

Can you tell me the exact battery voltage at this point?

Roy
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Friday, August 14th, 2020 AT 9:18 AM

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