2001 Ford Taurus Head Gasket problem

Tiny
JODEO917
  • MEMBER
  • 2001 FORD TAURUS
  • 6 CYL
  • FWD
  • AUTOMATIC
  • 174,000 MILES
I took my daughter's 2001 Ford Taurus in for repairs when it broke down completely on a road trip. I was given an estimate of and approved repairs totaling $600 that included bypassing a/c system with pullies, replacing several belts, flushing system, etc. As soon as I paid for it & drove it off lot, I could tell it was not running right. It had following NEW symptoms: mis & backfires, blew black smoke out of exhaust, had very loud engine, the engine light rose quickly up to H and the power steering did not work. I immediately called the shop's manager reporting the problem and subsequently took it back so they could tell me what was wrong and hopefully finish repairs. In a few days they reported that the car either needed a new engine (or rebuilt) but it could possibly be fixed by just replacing the 2 head gaskets. I was furious b/c I had already spent a fair amount of money and b/c noone told me that these new problems were discovered. I expected them to fix it for free, however, they are only offering to take $300.00 of the new repairs estimated at $1,600.00. The shop further claims that noone could have found the head gaskets were bad until the first repairs were done. I was further angered at the fact that the mechanic had to have known this car was far from road-ready when he test drove it or even just drove it from garage to parking lot. They admitted a lack of communication, but refused to take total responsibility. I believe the staff conspired to deceive me until they got that first $600 from me b/c they thought if they reported to me it needed even MORE work, they would never get that money & I would not approve these new repairs.

So with all the above being said, my question is: #1 Do you think that I have been a victim of a conspiracy? #2 Is it smart or stupid to put any more money into this car? #3 What is the correct amount to replace the head gaskets on this car? And #4 What are my chances in small claims court to get that $600 back?
Tuesday, December 15th, 2009 AT 3:43 PM

1 Reply

Tiny
BMRFIXIT
  • MECHANIC
  • 19,053 POSTS
This is what I think
they are at fault as they let you drive that car knowingly that it has a problem and a headgasket issue
I am almost sure that they had no idea or no way of knowing that it is that bad until they did the repair on the belt and starting the car
but as soon as they started the engine they should've picked the phone and called you
(sir we have a problem )
I would not give them one more red cent
seek another opinion
I would have another shop take a look at it and let them evaluate it for you
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Tuesday, December 15th, 2009 AT 9:40 PM

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