1999 Ford Explorer Locks Won't Unlock

FORD EXPLORER
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WRB16
  • MEMBER
  • 1 POST
1999 Ford Explorer 2d
doors will lock but not unlock with the Key. power locks and unlock works with button inside. If both doors are locked, we have to unlock tailgate and push button to unlock doors.

What is wrong?
Feb 24, 2007 at 3:46 AM
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BHUGG
  • ✓Experienced Mechanic
  • 157 POSTS
It sounds like you have a linkage problem. You will need to pull the interior door panel off and inspect the linkage.
If you need graphics, both the Chilton and Haynes books have some good graphics on the door locks.
The electrical might be the switch, ( I have had switch problems) but I would inspect the lock linkage before I spend big bucks from the dealer for a new switch.
Feb 24, 2007 at 4:47 AM
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BHUGG
  • ✓Experienced Mechanic
  • 157 POSTS
[quote:71c0460b44="bhugg"]It sounds like you have a linkage problem. You will need to pull the interior door panel off and inspect the linkage.
If you need graphics, both the Chilton and Haynes books have some good graphics on the door locks.
The electrical might be the switch, ( I have had switch problems) but I would inspect the lock linkage before I spend big bucks from the dealer for a new switch.

[/quote:71c0460b44]If we give good answers, or even bad answers, let us know. Let us know what happens with the lock.
Feb 24, 2007 at 4:48 AM

Suggested Repair

Remove the interior door panel and inspect the lock linkage. Check the power lock switch only after the linkage is ruled out, rather than replacing the switch first.

Conversation Summary

A 1999 Ford Explorer 2-door locks with the key but will not unlock with it. Interior power lock and unlock buttons work, and the doors can be unlocked by using the tailgate and interior button. The expert suspects a lock linkage problem and recommends removing the door panel to inspect the linkage before buying a new switch. Repair manuals were suggested for diagrams.

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