This may sound dumb but we did it all of the time at the dealer, if you inside hatch release switch is operational, try crawling in the back and beat on the lower portion of the hatch panel while hitting the unlock button and see what happens, it may be the actuator is faulty, and while your back there you should hear the actuato working when the hatch release is pressed
let me know
jim
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Sunday, February 25th, 2007 AT 12:45 PM