Door locks not working most of the time

Tiny
BEAUGRANBOIS
  • MEMBER
  • 12 POSTS
Okay. Thank you very much Ken and everyone else for all the help. I'll let you know everything I do and the fix for the problem.
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Thursday, January 3rd, 2019 AT 1:10 PM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 48,363 POSTS
Please do, we want to know what the problem is.
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Friday, January 4th, 2019 AT 9:42 AM
Tiny
DOUGGIBSON1
  • MEMBER
  • 1 POST
Not sure if this will help anyone, but this thread has helped me finally figure out my issue. I had pretty much taken the front half of the car apart. I opened the rear hatch and wiggled the wires at the rubber hose connection in between the door and the car and the locks started kind of working! I slid the rubber part back and discovered six severed wires and a couple others smashed together. I separated everything and the locks all work! I'm now in the process of reconnecting everything now! Thank you and hope this helps someone.
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Thursday, November 19th, 2020 AT 11:17 AM
Tiny
BEAUGRANBOIS
  • MEMBER
  • 12 POSTS
Hey Doug and Ken. I’m sorry I never got back and answered with the fix. It was exactly what Doug said. The wiring loom between the body and rear hatch had several broken wires in it, which by the time it was found had burnt out the BCM. So not only did I have to pay for the BCM, labor, and wiring repair but it also shorted out the rear hatch lock so I had to get that as well. I have since gotten rid of the vehicle.
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Thursday, November 19th, 2020 AT 11:38 AM
Tiny
STEVE W.
  • MECHANIC
  • 13,573 POSTS
Better late than never. Those areas on the harness that move cause a lot of issues. Sorry to hear you had to replace the BCM as well but at least you found it. I have a 14 Journey myself and have repaired the harnesses on 3 of the doors so far, The hatch harness is next as it lost the rear wiper park function a week ago.
Thanks for the update.
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Thursday, November 19th, 2020 AT 1:54 PM

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