Welcome to 2CarPros.
The component that determines air flow directions is called a mode door actuator. It sounds like that is where the problem is with your vehicle. Take a look through this link:
https://www.2carpros.com/articles/air-vents-stay-in-the-defrost-position
If that seems to mirror what you are experiencing, then we need to replace the mode door actuator. The mode door actuator is located on the lower left side of the A/C-Heater housing. This actuator controls the position of the panel/bi-level door and the floor/defrost door. Here are the directions for replacement. The attached pictures correlate with the directions.
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MODE DOOR ACTUATOR REPLACEMENT
Fig 9 Mode Door Motor Location
Pic 1
NOTE: If battery voltage is low or not sensed at the actuator/motor for less than a (60) second interval, the actuator/motor will be out of calibration. Remove the M1 (I.O.D.) fuse for a minimum of (60) seconds. The actuator/motor will then self calibrate itself upon reinstallation of fuse.
The mode door actuator is an electric motor. It mechanically positions the A/C unit panel/bi-level door and the floor/defrost door. Prior to part replacement, re-calibration of the HVAC actuator is recommended. Calibration is performed by disconnecting the battery negative cable or the removal of the instrument panel M-1 fuse. Electrical power should be re-established after (60) seconds which will automatically initiate the software calibration procedure. If this procedure fails, it will be necessary to replace the mode door actuator/motor. The mode door actuator/motor is not serviceable and must be replaced if found to be defective.
The mode door actuator is located on the upper left side of the A/C-Heater housing.
Fig 10 Mode Motor Connector
pic 2
REMOVAL
1. Disconnect battery negative cable.
2. Remove left underpanel silencer/duct.
3. Remove electrical connection on actuator.
4. Remove actuator retaining screws. Then pull actuator straight down. Upon removal, note the shaft position of the actuator, because the shaft on this motor is keyed. When installing new actuator, its shaft must be positioned in the same location.
INSTALLATION
For installation, reverse the above procedures.
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Let me know if that helps or if you have other questions.
Take care,
Joe
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Monday, October 26th, 2020 AT 12:46 PM
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