Engine does not crank?

2020 CHEVROLET SILVERADO
76,000 MILES • 5.3L • V8 • 4WD • AUTOMATIC
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GUS GARCEAU
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  • 2 POSTS
The truck shut off and won’t crank over, lights on dash but no engine light shows up. Also, changed starter hoping it was the issue and it was not!
Nov 28, 2023 at 11:51 AM
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JACOBANDNICKOLAS
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 110,190 POSTS
Hi,

You indicated the dash lights turning on. What happens when you turn the key to the start position? Do you hear anything?

Also, have you confirmed the battery is fully charged?

Take a look through this link. Let me know if there is anything that is helpful. Also, let me know if you checked the battery's condition.

https://www.2carpros.com/articles/starter-not-working-repair

Take care,

Joe
Nov 28, 2023 at 8:49 PM
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GUS GARCEAU
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  • 2 POSTS
I checked the battery and it had 12.4v so good and the only clicking when pushing the start button is just above the button in the dash, also the engine light is not on, and it was on!!
Nov 29, 2023 at 10:55 AM
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JACOBANDNICKOLAS
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 110,190 POSTS
Hi,

At this point, we really need to scan the can-bus to determine if there are diagnostic trouble codes stored in any of the modules.

CAN stands for controller area network. Basically, the different modules are tied together via a few wires. This type of scan will retrieve codes regardless of the module storing them.

Here is a link that explains how it's done:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Also, are there any aftermarket components plugged into the data link connector?

Let me know. There are a few different technical service bulletins related to a no-crank/no-start condition. However, I need to know if there are diagnostic codes stored to point you in the right direction. See pic below.

Let me know if that is something you can do or have done.

Joe

See pics below. Note: The pics are only a portion of the list. It appears there are multiple possible causes.
Nov 29, 2023 at 8:48 PM