Window will not Move up or down

Tiny
KIRALEANNE
  • MEMBER
  • 1999 MITSUBISHI ECLIPSE
  • 2.0L
  • 4 CYL
  • AUTOMATIC
  • 158,186 MILES
Hi my window won’t go up or down without me pulling it up and down myself. It’s electric and the motor works fine you can hear the motor when you try to roll it up and down.
Friday, April 3rd, 2020 AT 8:10 AM

3 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,747 POSTS
Hi,

When you use it, does it go straight or go up on a slant? It could be an issue with the window track. Also, check to make sure nothing is binding in the window channel.

If nothing appears wrong, then either the motor is going bad or the window needs realigned. Here are the directions for alignment. The attached pics correlate with the directions.

________________________________

1999 Mitsubishi Eclipse GS L4-1997cc 2.0L DOHC MFI
Door Window Glass Adjustment
Vehicle Windows and Glass Windows Window Glass Front Door Window Glass Adjustments Door Window Glass Adjustment
DOOR WINDOW GLASS ADJUSTMENT
DOOR WINDOW GLASS ADJUSTMENT

pic 1

1. Remove the door trim and waterproof film.
2. Remove the drip line weather strip. [ECLIPSE]
3. Loosen the bolts and nuts of the following parts.
- Delta sash
- Equalizer arm bracket
- Glass guide front track
- Glass guide rear track
- Up-stop
- Inner stabilizer

pic 2

NOTE: Move the window glass down to the lowest position before removing the delta sash bolt.

4. Lower the door window glass fully. Insert a feeler gauge with a thickness of 1.0 mm (0.04 in.) Between the door glass stabilizer (nylon fiber surface) of the belt line molding and the glass.
Adjust the two bolts so that the inner stabilizer is pressing against the glass, and then tighten the inner stabilizer nuts.
5. Raise the door window glass, and adjust it so that the following dimensions are at the standard value.

Pic 3

pic 4

pic 5

6. Push the up-stops firmly against the lift arm bracket of the regulator; and then install the bolts. Dimensions a and d in step 5. Should be maintained at this time.
7. Tighten the mounting bolts and nuts of the front and rear glass guide tracks.

CAUTION: Do not turn the adjusting bolts of the glass guide tracks.

8. Install the mounting bolt of the equalizer arm bracket for the regulator.

Pic 6

9. Tighten the three delta sash mounting bolts so that the edges of the delta sash and window glass run on smoothly with there being no difference in height at the lip end.
10. Install the drip line weather strip to the weather strip holder.[ECLIPSE]

CAUTION: The weather strip should not slip or become wrinkled.

Pic 7

11. Open and close the door and raise and lower the window glass and check the glass installation against the following points.
1. The clearance between the glass and the glass catch should be within the range of standard values (b, c, e) [ECLIPSE] when the window is fully closed and the door is closed gently.
Standard value (b): 4.8 ± 1.0 mm (0.19 ± 0.04 in.)
(c): 6.3 ± 1.0 mm (0.25 ± 0.04 in.)
(e): 13.0 ± 1.0 mm (0.51 ± 0.04 in.) [ECLIPSE]

NOTE: If the clearance is too small, the glass catch will move above the glass when the door is closed. If the clearance is too large, wind noise may be generated at high vehicle speeds because the glass catch is not hooked onto the glass.

2. The amount of catch of the door catch on the door glass and the amount of step between the door glass and the weather strip should be at the standard values a, d under the following conditions:
when the door is closed and then the window is closed fully
when the window is closed fully and then the door is closed
Standard value (a): 1.6 mm (0.06 in.)
(d): 1.9 mm (0.07 in.)
3. The door glass should slide smoothly over its full range of movement when the door is closed.
4. There should be 1 mm (0.04 in.) Of play available between the outer stabilizer of the belt line molding and the glass when the glass is half open and fully open.

NOTE: If there is no clearance, the glass will be damaged. If the clearance is too great, rattling noise will occur.

5. The glass catch and the weather strip should be parallel with the door glass and the two up-stops should touch simultaneously when the glass is fully closed.

Pic 8

6. Check the amount of glass tilt by the following procedure. [ECLIPSE]
Close the door glass fully and then gently close the door. Check that the difference in height between the door and side panels is 15 - 20 mm (0.59 - 0.79 in.) When the corner of the door glass is touching the weather strip at the top of the center pillar.

NOTE: If the amount of tilt is too small, the glass catch will move above the glass when the door is closed and when the glass is raised. If the amount of tilt is too large, the door will be difficult to close and the glass will not be fully sealed when the door is closed. ECLIPSE SPYDER Refer quarter window glass adjustment.

12. Install the waterproof film and the door trim.

______________________

Let me know if this helps.

Joe
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Friday, April 3rd, 2020 AT 11:11 AM
Tiny
KIRALEANNE
  • MEMBER
  • 2 POSTS
It doesn’t go up or down at all. The motor works just fine you can hear it when you push the button. It’s the window itself not going up or down.
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Sunday, April 5th, 2020 AT 8:40 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,747 POSTS
If you hear the motor running but the window isn't moving, then either there is an issue with the regulator or something is binding preventing the motor from being able to move the glass. Adjustment information is in my first response.

If you feel it isn't an adjustment issue, then it has to deal with the window regulator. If you look at the attached picture, it shows the motor (circled) and the regulator (highlighted). When the motor turns, you can see where there are gears which it engages with. That is what moves the regulator, which the glass is attached to. Have you taken the door panel off to see if something is loose or maybe disconnected?

Joe
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Sunday, April 5th, 2020 AT 5:38 PM

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