This is a common failure. The solution is to replace both rear shock absorbers so they're a matched pair. Here's a link to an article that shows how to do the job:
https://www.2carpros.com/articles/replace-shock-absorber
The shock absorber in this article uses a threaded stud on top. Ford uses a different attaching method that is considerably more difficult to remove. They use a rubber bushing on top, similar to the one on the bottom, then a metal bar goes through it, and two bolts go through that bar, with nuts over the top of the mounting plate. Those nuts are really hard to reach and hold a wrench on. Many mechanics use a torch to cut those bolts off to save time. The photo shows that strap and how the two bolts go through it.
May 6, 2019 at 5:25 PM