There are a number of things that can cause this but we need to start with checking for codes just to be sure we don't have any that will explain this.
https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing
If not then we need to check voltage at the starter just to make sure it is not there so we can track it back through the system to find where it is.
Here are a couple guides that will help with this issue of a starter not working:
https://www.2carpros.com/articles/starter-not-working-repair
https://youtu.be/dCjmRL3p4Cs
Below you will find the wiring diagram that we need in order to figure this out. This could be a relay issue or even a BCM issue. So let's start with checking voltage on the purple wire while cranking the engine and if you don't have any then we need to check the relay.
Here is a guide that will help with this:
https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit
Please run through this info and let us know what you find. Thanks
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Monday, June 28th, 2021 AT 3:57 PM