This sounds like this is a screen issue or the control unit. However, when it is blank does the radio still work or anything else still work, you just can't see it? Or does nothing respond?
If nothing responds or works then we need to start checking voltage when this is not working starting with the wiring coming from the Nav unit under the seat.
I attached the wiring diagram below. Here is a guide that will help with this:
https://www.2carpros.com/articles/how-to-check-wiring
Let me know if you have questions and we can go from there.
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Thursday, March 11th, 2021 AT 4:14 PM