From the description it sounds like they installed one of the lower end "performance" aftermarket mufflers. These are generally going to be much louder than stock and I'm sorry to tell you that, no the sound will not get quieter or need to "bed in" as there is nothing inside them that will change over time to make it quieter, in fact as it ages it will get louder.
It sounds like the old one may have had a hanger failure or it rusted at the hanger and that would cause it to hang loose. If it was only the hanger that could have been repaired so I hope it was actually rusted out. Without seeing it in person I cannot tell you for sure what they did, but you might want to visit another shop and just ask them about it. Or if there is a dealership around ask them to price the factory quit muffler for it. It will be expensive but it would be quiet.
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Wednesday, February 24th, 2021 AT 12:31 PM