They are correct that the fuel gauge needs to be calibrated and it needs to be done with a scan tool capable of doing this. However, dealers are not the only ones with scan tools that can do this.
Basically, any tool shop that has an equivalent scan tool can perform this function.
I am attaching the info from the manual below on how to do it. Clearly this is using the OEM tool, but the process is going to be the same using other tools.
Unfortunately, we are going to be at the mercy of someone with a scan tool, but I would shop around and see what other options are out there other than the dealer.
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Saturday, February 19th, 2022 AT 5:27 PM