Infotainment system not working?

JOELUND729

MEMBER
2018 NISSAN PATHFINDER
3.5L
V6
2WD
AUTOMATIC
125,000 MILES

The radio in my vehicle is not working as well as the display screen, the screen will cycle on and off every five seconds only displaying a black screen. However, the backup camera will come on when in reverse but will again cycle on and off every five seconds. I have already checked the fuses and no luck?

1 Reply

JACOBANDNICKOLAS

MECHANIC
109,747 POSTS

Hi,

Chances are the software needs updates. You could contact a Nissan dealer to see if there are any notice, they have specific to this issue.

I was able to find several updates for the software.

Next, if the dealer is unable to provide help, what I recommend is to have the can-bus scanned for diagnostic trouble codes.

CAN stands for controller area network. Basically, the different modules in the vehicle are tied together via a few wires. This type of scan will retrieve codes regardless of the module storing the codes. This is what I would suggest.

Here is a link that shows how it's done:

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Because of the complexity of this system, the scan is where I would recommend starting unless there is a software update available.

Let me know.

Take care,

Joe