You have two issues going on. The vents are staying in defrost because of the actuator that you are referring to. Yes, you are correct that this vacuum controlled so this could be a connection issue or a cracked line. So, we should hook a vacuum gauge to the line and move the control module to the defrost position and away from it and see if the vacuum is being applied or not.
https://www.2carpros.com/articles/air-vents-stay-in-the-defrost-position
I am attaching the process from the manual that will show how to access this.
Once we know if there is vacuum or not, then we will know what direction to go but if you are then we need to replace the actuator.
If not, then we most likely have a crack in the vacuum line.
As for the no cold air, that is going to be a different issue that we should be a new post started for.
We are going to have to check the pressures when the AC is turned on so that we can see what they are doing. Even if the compressor is coming on it may not be building pressure.
Let me know what happens with this actuator and we can go from there.
Thanks
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Wednesday, May 25th, 2022 AT 11:18 AM