Getting an attorney is not an option due to the fact we live on the same street and an incident took place at his residence which gives the whole neighborhood concern. I thought things like that took place elsewhere, but it happened here. Fortunately my house is a rock face and the projectile was a small caliber so it did not penetrate. Seems like the other half believes that is how you handle situations. I think you get the hint?
Yes, things happen and not all auto body /repair shops are like that. I moved here in 2005 and needed some maintenance on my truck. I am not fond of Fire... But this one was close and everyone gave it high marks. The crew at this F/S were superb. They treated me great and kept my truck up to par. They treated everyone with respect and consideration. "This is what you need right now" ... "This can wait ". For 10 years they worked on my truck and they taught me things about it as well. Unfortunately this "station" closed and everyone relocated to various other shops. They were all over the Metro and I relocated ... Needed work on the Dodge, this one mechanic was recommended. Maybe for working on lawn mowers ... LOL. No, take that back... I will work on that myself. Yes, this new place ... 30 miles from where I live ... Have taken the time to come and get me so that I can pick up my truck. They told me all that they did to find the problems and it could have been what all of you recommended to be done. Deja vue. They made me feel important ... This customer trusts us with her vehicle and to them that trust is important. Totally different attitude. Mr.... Still has not offered any assistance, refund or anything. Not even an apology. Lesson learned.
As for my reading for the winter, well. I will put it to you this way. My back porch needed work done ... Wood rot and stairs replaced. Yep, read material during winter and replaced 1/4 of that porch, new stringers for the stairs, new 4x4/s for support, etc. Did better than the original. Granted automobiles are different but I can get a better understanding of what it takes to work on them. :Yes, used to help former work on his racing motor cycle. Learned to set railroad ties for fence post for horse corral. I am too old to do things like that now but I like being informed.
Again, you gentlemen were awesome. I cannot say thank you enough for teaching me a few things and pointing me in the right direction. Granted it was a fiasco, but I learned a great deal. I would not hesitate to recommend 2carpros. Com to anyone who likes working on their own vehicles. Thanks again, and take care.
EFDawson
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Sunday, August 26th, 2018 AT 2:17 PM