There are a couple things that can cause this. We need to start with making sure we load checked the alternator using this guide.
https://www.2carpros.com/articles/how-to-check-a-car-alternator
If this is how you tested it and it passes then we need to find out what the voltage is on the two wires going to the PCM.
https://www.2carpros.com/articles/how-to-check-wiring
Basically if the alternator is being commanded to full charge then we just have an indicator issue.
This is a bus message from the PCM to the cluster. Here is a guide that will help with this system:
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
I am attaching the info below from the manual on the wiring diagram and let us know what you find with the voltage and we can go from there.
Thanks
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Monday, September 13th, 2021 AT 4:11 PM