CAM phaser replaced and is now leaking oil. Should any leaks have been fixed or Any leaks should have been found when the phazers were.

Tiny
TXRSNGER
  • MEMBER
  • 2015 FORD F-150
  • 154,000 MILES
I began smelling oil and then the ticking sound when starting the motor every morning. Ford says that it’s the cam phasers. I had the cam phaser’s replaced, and now they tell me after I began to smell, even stronger smell of burnt oil, that rings and all kinds of stuff is going on with the manifold and stuff like that. They’re saying that they now have to replace the cam phase’s along with all these rings.
Tuesday, November 19th, 2024 AT 7:07 AM

3 Replies

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,643 POSTS
Yes, they should have giving you a full report and the problems your informed them of, and not do a part of the work and then tell you there is more to do, bad practice on Ford's part. I would call Ford customer support and they will contact the dealer and resolve the issue.

1 (800) 392-3673

Please let us know what happens.
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Tuesday, November 19th, 2024 AT 10:35 AM
Tiny
TXRSNGER
  • MEMBER
  • 2 POSTS
I contacted the Ford dealership and then Ford customer service, no resolve. They basically said sorry for your luck. They’ll write a bad review for the Stanley Ford. But no help for any of the cost of now replacing the cam phazers or any other parts again and all of the rings everything else that goes along with it. So I pay the $800 and fix something that should’ve been fixed the first time. Thanks for your help.
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Tuesday, November 19th, 2024 AT 11:03 AM
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,643 POSTS
I am sorry to hear that, I guess that is all you can do beside small claims court where you would probably win. It is up too you to decide, car companies are rough.
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Thursday, November 21st, 2024 AT 9:55 AM

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