2004 Cadillac Deville lied and over charged me

Tiny
CHERRILGOODMAN
  • MEMBER
  • 2004 CADILLAC DEVILLE
  • V8
  • 2WD
  • AUTOMATIC
  • 1,000 MILES
They are holding my car after they fixed it and they want storage fees now I feel that they are tring to take my car now from me they are asking me 35 a day now I can't get my car out
Saturday, March 13th, 2010 AT 9:51 AM

1 Reply

Tiny
FACTORYJACK
  • MECHANIC
  • 4,159 POSTS
Did you authorize repairs from them, and did you sign a repair order at the time of write up? Have they have the vehicle for an extensive amount of time after repairs were authorized and performed, vehicle completed? If you signed a repair order, that makes you liable for repairs performed, and gives the facility the ability to lein the title of the vehicle for unpaid debts. You should also have been given a written, or verbal estimate for the necessary services, and that information should be documented. Is this a facility that you have patronized in the past? If it gets too physical, you might seek assistance from the better business bureau.
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Sunday, March 14th, 2010 AT 1:06 AM

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