Brake pedal went to the floor

JEFFY53

MEMBER
2004 JEEP LIBERTY
3.7L
6 CYL
4WD
AUTOMATIC
170,000 MILES

Put my vehicle into a shop for rear rotors and brake pads front and rear. Front rotors were resurfaced. When I got the vehicle back and drove away the brake pedal went to the floor. Barely had any stopping ability. Went back to shop and brake fluid was running out of the right front brake area. Was told that the brake line was broken and it needed a brake line and all new calipers since they could not bleed the brakes. Work completed but brake pedal still went to the floor. They then replaced the master cylinder, but brake pedal still goes to the floor. They say they do not know the cause but I will have to take it elsewhere to have it serviced. Any ideas? Need help. Already spent over $1,000.00.

3 Replies

KEN L

MASTER CERTIFIED MECHANIC
48,363 POSTS

Wow I would not go back there again. Was the brake pedal okay when you brought it in?

It sounds like they just do not know what they are doing.

Here is a guide that covers a low brake pedal.

You will need to lift the car and take off the wheels to start our inspection to see what they did.

Here are a few guides to get us going:

https://www.2carpros.com/articles/brake-pedal-goes-to-the-floor

and

https://www.2carpros.com/articles/jack-up-and-lift-your-car-safely

and

https://www.2carpros.com/articles/wheel-removal-and-re-installation

Please upload pictures of anything you see that doesn't look right so we can begin.

Please let us know what you find.

Cheers, Ken