Was this helpful?
Yes
No
Monday, July 18th, 2022 AT 7:29 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Will do.
SPONSORED LINKS
Short in fuel pressure sensor was repaired, however the check engine light turned back on
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Hi,
It has been a couple of days since I contacted you. By any chance have you been contacted by GM or the dealer? I don't mean to be a pain, but I want to make sure you are being taken care of.
Joe
It has been a couple of days since I contacted you. By any chance have you been contacted by GM or the dealer? I don't mean to be a pain, but I want to make sure you are being taken care of.
Joe
SPONSORED LINKS
Was this helpful?
Yes
No
Wednesday, July 20th, 2022 AT 8:53 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
GM called today said looks like part will be shipped first part of next week but will see they told me that before and nothing. Crossing fingers.
Was this helpful?
Yes
No
Wednesday, July 20th, 2022 AT 9:04 PM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Thank you for the update. I will keep my fingers crossed for you. Hopefully, it will be taken care of soon.
Take care,
Joe
Take care,
Joe
Was this helpful?
Yes
No
Wednesday, July 20th, 2022 AT 11:23 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Thanks, I keep you posted.
SPONSORED LINKS
Was this helpful?
Yes
No
Friday, July 22nd, 2022 AT 8:12 AM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Anthony,
I didn't want you to think I forgot about you. I hope the part comes in this week.
Take care and good luck,
Joe
I didn't want you to think I forgot about you. I hope the part comes in this week.
Take care and good luck,
Joe
Was this helpful?
Yes
No
Sunday, July 24th, 2022 AT 7:15 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Well now, I feel I'm getting the run around GM called this afternoon saying oh there is no ETA on part yet will give me update next Monday.
Now they sent me papers on payment reimbursement if I'm making monthly payments or if I paid for car in full said will reimburse me while I'm waiting so we will see.
Now they sent me papers on payment reimbursement if I'm making monthly payments or if I paid for car in full said will reimburse me while I'm waiting so we will see.
Was this helpful?
Yes
No
Tuesday, July 26th, 2022 AT 5:03 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
You know I just don't get it. I went on line to gmpartscenter. Net they have fuel pump and all.
Image (Click to make bigger)
Was this helpful?
Yes
No
Tuesday, July 26th, 2022 AT 7:29 PM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Hi,
Hang in there. If you don't hear from them by the end of the day tomorrow, I would call Thursday and see if they have an update for you. Tell them you didn't buy a new car so it can sit. LOL
Let me know.
Joe
Hang in there. If you don't hear from them by the end of the day tomorrow, I would call Thursday and see if they have an update for you. Tell them you didn't buy a new car so it can sit. LOL
Let me know.
Joe
Was this helpful?
Yes
No
Tuesday, July 26th, 2022 AT 8:13 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
I spoke with GM today, still waiting on fuel pump, they have no idea how long this is going to take. I'm seriously upset it's going on for 6 weeks now.
Was this helpful?
Yes
No
Friday, August 5th, 2022 AT 8:39 AM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Hi,
Wow, I can't believe this. Have you tried to contact GM again? If they can't get the pump, they need to provide a loaner vehicle.
Let me know.
Joe
Wow, I can't believe this. Have you tried to contact GM again? If they can't get the pump, they need to provide a loaner vehicle.
Let me know.
Joe
Was this helpful?
Yes
No
Friday, August 5th, 2022 AT 5:07 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
They have given me a choice of a loaner or my monthly car payment. They keep saying that there is parts shortage but not giving me any more details. I have been calling around to mechanics but no one is getting back to me
This is not worth the headache.
This is not worth the headache.
SPONSORED LINKS
Was this helpful?
Yes
No
Friday, August 5th, 2022 AT 5:11 PM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Hi,
Okay, at least you have something to drive or are saving the payment. I am going to ask the site owner if he has any contacts at GM that may be helpful.
I'll let you know if he has an idea.
Joe
Okay, at least you have something to drive or are saving the payment. I am going to ask the site owner if he has any contacts at GM that may be helpful.
I'll let you know if he has an idea.
Joe
Was this helpful?
Yes
No
Friday, August 5th, 2022 AT 6:01 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Okay, thanks.
Was this helpful?
Yes
No
Friday, August 5th, 2022 AT 6:09 PM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Anthony, I'm sorry but I have hit all my contacts and none of them have a resolve. The best thing to do is to keep bothering customer relations.
Keep me in the loop.
Joe
Keep me in the loop.
Joe
Was this helpful?
Yes
No
Saturday, August 6th, 2022 AT 10:47 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
I will, thanks.
Was this helpful?
Yes
No
Sunday, August 7th, 2022 AT 2:46 AM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Hi,
A few more days have passed. Still nothing? Has anyone made contact with you from customer relations or the dealership?
Joe
A few more days have passed. Still nothing? Has anyone made contact with you from customer relations or the dealership?
Joe
Was this helpful?
Yes
No
Tuesday, August 9th, 2022 AT 11:59 AM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Yes, they called on Friday nothing yet processes my payment to me said they going to call me Wednesday with an update.
Was this helpful?
Yes
No
Tuesday, August 9th, 2022 AT 12:00 PM
JACOBANDNICKOLAS
- MECHANIC
- 109,885 POSTS
Okay, my friend. Hang in there. Let me know if there is anything I can do to help.
Take care,
Joe
Take care,
Joe
Was this helpful?
Yes
No
Tuesday, August 9th, 2022 AT 12:38 PM
ANTHONY ARENA
- MEMBER
- 59 POSTS
Will do, thanks.
Was this helpful?
Yes
No
Tuesday, August 9th, 2022 AT 12:39 PM
