I had just had the alternator rebuilt on February 27th and it was under warranty. Everywhere I went they kept telling me it was the alternator, but the alternator was taken off and bench tested and it said that it was good. They put it back on the car, did some more checking and found that the ECM unit was bad. They called and told me that they had the unit in and it still wasn't charging, they called a tech hotline and the tech said it was the wrong one. Took that one out and got another used one but the right part. They called me and said after they already replaced the alternator with a brand new $243.69 lifetime warranty alternator that it was running prpoerly and that the old one was fried, so they had to replace it. I called and they told me that it was charging like it should. I called again and asked for an itemized list of parts used and what the total bill was. They are charging me for the new alternator. I ddin't authorize the new alternator either.
Sunday, April 1st, 2012 AT 5:07 AM