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Vista roof repair

Tiny
DIVIDES
  • MEMBER
  • 2011 FORD EDGE
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 187,000 MILES
When replacing the roof plastic guides which I have done before on another I was able to open the roof and remove the glass, but I have one with the roof fully closed and wont open. How can I open it enough for the glass to raise a bit so I can remove the screw on the side of the glass?
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Monday, August 23rd, 2021 AT 8:56 PM

14 Replies

Tiny
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  • MECHANIC
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You have a couple options however, if the motor is not working and has power at the motor when the switch is pressed, then you only have one option to open this.

Basically that means the motor has failed and requires replacement if it has power but not working and then you need to operate it manually to get the window to open.

I would suggest checking the voltage and see if you need to replace it while you are there. I attached the wiring diagram below for this.

https://www.2carpros.com/articles/how-to-check-wiring

However, if you just want to open it then I attached the process below to open it manually.

Please let me know if you have other questions. Thanks
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Tuesday, August 24th, 2021 AT 5:45 PM
Tiny
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So is violet/white ground? Where is the hot wire which should light up when I hit the slide switch? I hear click when I try to slide it have not yet trued anything else. I will try to manually open it. I said the clips are broken just based on how infamous it is but I could be wrong.
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Tuesday, August 24th, 2021 AT 6:48 PM
Tiny
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Attached.
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Wednesday, August 25th, 2021 AT 9:31 AM
Tiny
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Great. Thanks for that video. That really helps get us on the same page.

That clicking that you are hearing is the motor trying to open it but it is either jammed or the motor has failed. I would put my money on the fact that the glass is jammed.

The violet and brown is the open power wire. This should have 12 volts when you are opening but I don't think that is your issue because if the tilt works but it jams as soon as it goes to slide back points to the glass being jammed.

Unfortunately we are going to have to most likely drop the headliner to get a view of the track when this is clicking.

Below is the process from the manual on how drop the liner. Let me know if you need more info.
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Wednesday, August 25th, 2021 AT 4:22 PM
Tiny
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I see. So there is no motor in the back correct? I did one of these a year ago and the clips were broken, but when I tilted this one I saw the clips and it was fine but it closed like it should, usually they would not if they were broken. Pulling the headliner down is not too hard, Velcro. So once I do that I will have someone hit the button and look and see why it is making a sound.
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Wednesday, August 25th, 2021 AT 4:24 PM
Tiny
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Exactly. That is correct. There is one motor and it moves cables that move the glass.

That is a great plan. Let us know what happens. Thanks
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Wednesday, August 25th, 2021 AT 4:32 PM
Tiny
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Took the headliner down and the motor that makes the noise is the one in the back, I guess the sunroof motor is in the back and not the front? Looked up the numbers and it says sunroof motor, just clicks. I think it is weak and may have broken plastic wheels inside it.
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Thursday, August 26th, 2021 AT 9:37 AM
Tiny
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Wow, there are two motors next to each other, I guess one is for tilt. I opened the slide one and this is what I found. Is this normal?
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Thursday, August 26th, 2021 AT 10:05 AM
Tiny
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I see what I did. Do you have a motorized sun shade as well? They list these separate and so I would have to assume this other motor is the sunshade.

However, you may not need it but while looking for that info, I did find this info on how to clean the track.

It is a different way in which I have done it so I figured it was worth reviewing.
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Thursday, August 26th, 2021 AT 5:59 PM
Tiny
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Ya, cleaning would not be an issue, am good at that, thanks for the instructions. Ya, you are right about the sunshade. I think the sunshade does not fully open, like not 100% and the clicking starts as soon as its about to wind, so wither the shade's not finishing up opening is the issue or the other motor is not working, they are both the same. But based on the pictures I sent you I an not sure this is how they supposed to look on the inside.
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Thursday, August 26th, 2021 AT 6:24 PM
Tiny
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Oh shoot. I forgot to attach this. Sorry. I have not taken these specific motors apart before but have seen enough motors and windings to know I have not seen these marks before.

See attached picture of your picture.

I don't know how they would get there to think they are abnormal but all I can say is I have not seen marks on them like this before.

This is an assumption but that could be an issue with getting the motor to turn. Normally you find an issue with the windings but this is clicking which I can convince myself that this could cause the issue.
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Thursday, August 26th, 2021 AT 6:37 PM
Tiny
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Ya, that is what I am thinking. I have seen starters, and other motors but nothing like this, I will see once the replacement is here.
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Thursday, August 26th, 2021 AT 6:49 PM
Tiny
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It was that motor. Installed it and initialized the motor and all is good. Thanks for your help.
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Monday, August 30th, 2021 AT 11:11 AM
Tiny
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Awesome. Thanks for updating us again with the successful repair and continuing to come back.

If you care to, leave a review at this site. Clearly it is not needed but will help others find out about us.

https://www.sitejabber.com/reviews/2carpros.com

Also we appreciate the updates with solutions because you are helping others in the future. This thread will stay out there and you will surely help others that have this issue or something similar.

Thanks again.
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Monday, August 30th, 2021 AT 3:52 PM

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