Thanks for the videos, they help. I have seen this problem before, this is the drivetrain control module has gone out, but to be sure let's run a CAN scan to see if there are any codes stored. You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.
Here is a video to show you how:
https://youtu.be/u-4syLc-ifQ
Here is the location and how to replace the drivetrain control module in case a code comes up for it. Check out the images (below). Please let us know what happens.
Images (Click to make bigger)
Saturday, August 3rd, 2024 AT 10:41 AM