Urgent for help (problem after repair done at a garage)

Tiny
BERKELEYSOCCER
  • MEMBER
  • TOYOTA CAMRY
I am new to this country. I would appreciate it a lot if someone could give me your advice/suggestion/experience as soon as possible. Thanks a lot!

My car (98 camry) recently had some noises near the front tires whenever it passed the bumps or uneven ground. So I had the front struts and strut mounts replaced at a highly named auto care provider. After the replacement, the previous noise disappeared. But there appeared another kind of grinding noise whenever turning left or right.

I went back to the auto care provider and asked them to fix the new problem their repair caused. They thought the new noise was caused by the CV axle, and had it replaced. But it didn't solve the problem at all.

What do you think could be the cause of the problem? Could it be due to the new struts/strut mounts? Or something else? Also, should the auto care provider be fully responsible for the new problem, since the car really didn't have this problem at all before it went into their garage? They now suggest we have the car inspected by a Toyota dealer to determine whether or not they should be responsible for this problem. Is this a fair solution for me, a consumer?
Sunday, October 22nd, 2006 AT 7:56 PM

1 Reply

Tiny
FRANCIS 180
  • MEMBER
  • 18 POSTS
G'day berkeley sorry to hear your car is being a car. Why don't you take it to another garage to try to sort out the problem. Sounds to me like the others didn't try too hard. Look on the biright side you've got a new drive shaft and you met me lol. Take it to another garage and know that you are responsible for your own car not the people that try to fix it no matter how useless they are. Good luck with it mate :D
Was this
answer
helpful?
Yes
No
Tuesday, October 31st, 2006 AT 1:37 AM

Please login or register to post a reply.

Sponsored links