Hi,
If both are doing the same thing at the same time, it may be the cluster or a module related issue. Have you checked the wiring connection at the cluster? If not, check that first,
If the connector is in good condition, I recommend scanning the can-bus system. CAN stands for controller area network. Basically, the different modules are tied together via a few wires. This type of scan will retrieve codes regardless of the module storing them.
Here is a link that explains how it's done:
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
Let me know if that is something you have done or if you can have it done.
Next, I found an interesting technical service bulletin I would like you to review. I attached it below. I don't work for a GM dealership, so I'm not familiar with the issues. However, the bulletin indicates an updated warranty and policy related to certain electronics. The instrument cluster is on the list.
Take a look through the pics below. It may be worthwhile contacting a GMC dealer to see what they say.
Let me know.
Take care,
Joe
See pics below.
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Friday, October 6th, 2023 AT 9:26 PM