First thing we can do is check for codes. If you have codes then we will know if there is a circuit issue. However, I doubt there is because of the way this operates. The latch contains sensors that tells the sliding door control module what position it is in. If this sensor in the latch has failed then the door module will not know it is open. If the control module doesn't know it is open then it will not send a message to the cluster to show the door open.
Without codes, this means it could either be the sensor, control module, or wiring.
If you cannot check for codes, then most parts stores will pull them free of charge. Let me know and we can go from there. Thanks.
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Saturday, February 1st, 2020 AT 11:27 AM