Hi,
Please understand, this vehicle isn't offered in the US, so I have no specific information on it. However, I will try my best to help.
If I understand, you have 12v until it is connected. When you check for power, likely you are using either a voltmeter or a multimeter. That places no load on the circuit. When power is requested, a load is placed on it. So, my first thoughts are related to a weak connection. If you follow the wiring, where does it lead to? Is it a relay? If so, check the connector for the relay, make sure they are tight, clean, and not damaged.
Also, make sure the engine has a good ground.
Here is a link you may find helpful when checking wiring:
https://www.2carpros.com/articles/how-to-check-wiring
Let me know.
Joe
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Sunday, January 28th, 2024 AT 9:02 PM