No radio reception?

Tiny
AL514
  • MECHANIC
  • 4,478 POSTS
Here is a video on removing the glovebox, after some research, a lot of these Darts have this same issue for some reason, everything works except am/fm, some mentioned unplugging and reconnecting the antenna connector helped. Is the radio stuck on a certain station? Even if trying to change stations? I'm seeing the same problem over and over when searching for info.

https://www.youtube.com/watch?v=o1_NgJIFfPs
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Saturday, June 8th, 2024 AT 1:36 PM
Tiny
BHAMDOC1973
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There is no way to remove the antenna without pulling down the headliner. I will check behind the glove box first. Radio is not stuck on one channel, I can freely change to any channel.
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Saturday, June 8th, 2024 AT 1:51 PM
Tiny
AL514
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On this design there is a huge list of codes the radio can set, Id even look through live data or special functions for anything labelled as "Fault". You may get some better direction before pulling things apart. Service info has Radio codes for almost everything. There are also a bunch of software updates, but sometimes scan data can tell you a lot.
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Saturday, June 8th, 2024 AT 2:42 PM
Tiny
BHAMDOC1973
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I tested amp and it was fine. But here are some codes and data.
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Saturday, June 8th, 2024 AT 3:20 PM
Tiny
BHAMDOC1973
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These codes and data under radio or frequency.
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Saturday, June 8th, 2024 AT 3:23 PM
Tiny
AL514
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Okay, pretty interesting the radio sees an open on the antenna, at least we know the issue now, the trouble is finding one of these connectors to test if it's the actual antenna or wiring.
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Sunday, June 9th, 2024 AT 3:40 PM
Tiny
AL514
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Are you able to access the radio and get at the antenna connector? It should be the white antenna connector.
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Sunday, June 9th, 2024 AT 3:42 PM
Tiny
AL514
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So, you're still after this Telematics Gateway unit behind the glove box.
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Sunday, June 9th, 2024 AT 3:46 PM

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