They will last longer, more resistant to heat, and overall a better design. One problem, as a result of how hard they are, they tear up rotors and can make noise. That may be the entire problem.
When I get brakes, I get the cheapest ones I can that come with a life time warranty. Normally, I get about 17K out of them which isn't great, but the new ones are free and it takes 20 minutes to replace them, and I don't have to replace rotors all of the time. Thats on a Dakota (not one of the best designs in the world). As far as your problem, if you need the ceramic, you may contact the manufacturer for their opinion. You have done everything anyone would do to solve the problem. And based on our conversations, you seem to know what you are talking about, so they can't argue the point.
My opinion, ceramic is great for high speeds, heavy towing. But tough on the average person's pocket.
If you find a solution, let me know. I'm sure many that read our postings would like to know too.
Joe
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Monday, February 22nd, 2021 AT 11:15 AM