Hi,
If the transmission is working properly other than reverse, chances are there is a pressure-related issue that prevents operation. This can be the result of a shift solenoid issue, pressure switch issue, a wiring issue, an internal problem in the TCM (transmission control module), or excessive debris in the valve body.
Because it can be caused by a few different things that will require the removal of fluid, pan, valve body, and the sensors/switches involved, I strongly recommend having the can-bus scanned to determine if there are specific diagnostic trouble codes stored in the transmission control module.
CAN stands for controller area network. Basically, the different computers/modules are tied together via a few wires. This type of scan identifies codes regardless of the module storing them. Here is a link that explains how it is done.
https://www.2carpros.com/articles/can-scan-controller-area-network-easy
Let me know if this is something you can have done or if you already have. If codes are present, let me know what they are so I can better direct you.
Let me know if you have other questions, as well.
Take care,
Joe
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Saturday, December 18th, 2021 AT 11:48 PM