Hi Guy,
I attached the process for replacing the Mode door actuator. When these fail the door defaults to the position of defrost. This is a safety precaution so that you always have defrost. We don't want the windows to fog over and have no way of clearing them.
Please let me know if you have any questions but this is pretty common for these actuators to fail so I am confident that is your issue. Thanks.
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Monday, June 3rd, 2019 AT 4:38 PM