My starter is not crank the engine over?

Hello,

It sounds like the battery is weak or the starter has gone out but to be sure lets check out these guides, they can help us fix it

https://www.2carpros.com/articles/starter-not-working-repair

and

https://www.2carpros.com/articles/car-battery-load-test

Please run down these guides and report back and if okay this could be a problem with your vehicle's starter relay. In the diagrams down below I have included a wiring diagram of your vehicle's starting circuit and a factory troubleshooting guide for your no start condition. This will require you to use a multi-meter so I have included this link below for you to go to if you are unfamiliar with how to use one.

https://www.2carpros.com/articles/how-to-use-a-voltmeter

Please go through these guides and get back to us with what you are able to find out.

Thanks,
Alex
2CarPros

Hi,

Based on your description, it sounds like you simply have a bad connection. Keep in mind, the starter places a heavy load on the battery and electrical system. If there is something loose, corroded, or simply broken, this can happen.

Take a look through this link. It is very basic, but I need to start at this point and need to confirm that everything is good. Also, keep in mind that although the battery shows 12.9V, often time a load test will show that it fails when placed under a heavy load. I don't know how old the battery is.

https://www.2carpros.com/articles/everything-goes-dead-when-engine-is-cranked

Let me know what you find.

Joe

Okay, if the connections are all tight, the starter itself may be bad even though it's new. Is it possible for you to record the sound it makes and upload it for me to hear? Since it is making a noise, we know it's getting power to some extent.

Next, confirm there is no issue with the remote + battery post under the hood. See pic 1.

If that is good, then we need to check for power at the yellow wire on the starter motor. That wire comes from the totally integrated power module (TIPM). See pic 2. You may get enough power to cause a noise, but not engage the starter.

Also, are you able to turn the engine by hand and is the ground cable from the battery have a solid ground on the body / engine? If I recall, the main ground is on the transmission bell housing. Check that.

Let me know what you find and if possible the answers to my questions. Also, if you can record the sound, it may help me.

Joe

Just so I understand you replaced the PCM and it still will not restart? You said everything was working so I am not sure of current status. However, if you replaced this and have not programmed it then yes, you will have to flash this module before it functions. Basically you have to tell it how the vehicle is equipped.

Just an FYI the TIPM out of another vehicle may be an issue for this as it is based on the VIN.

Here is the entire process in case you want that but unfortunately you will need a scan tool capable of performing this. Let me know if you have questions or if you can clarify the issue if I am missing something. Thanks

Correct. You do not want to do a factory restore on that TIPM now because you have a VIN mismatch and it will cause issues. When you swap TIPMs it operates except when you try to communicate with the main server at Chrysler headquarters which is done through a restore configuration.

As for the PCM, you bought it refurbished and they programmed it before they sent it? Was this the same issue before you replaced these parts or is this a no crank no start after this replacement parts?

Have you checked for codes? We need to find out what codes are there.

When you turn the key does everything power on as normal and the starter just doesn't click?

Okay. Let's back up a step and cover how this stuff works and then cover the no start.

The TIPM is a learned VIN module so when you get a new one (or used) you need to plug it in and do a restore configuration at that point. This will cause the scan tool to pull the VIN out of the PCM and program the TIPM.

If you replace the PCM with a used/refurbished PCM then you need to do what is called a PCM replacement procedure. This basically programs the vehicle info into the PCM and transfers the secret key information from the WCM to the PCM as a back up only.

So if you had a PCM programmed with your VIN and you plug it in, it should work. You should not replace the WCM without performing a PCM replacement procedure because if you have not transferred the secret key info to the PCM, then it will not be there to transfer to the new WCM and your keys will not work. Then you will be required to replace both the PCM and WCM at the same time and select a new secret key information.

So this means you can have a restore config done only if the PCM VIN is the correct VIN for you vehicle. Meaning the VIN tag on the dash matches what the VIN is in the PCM. The only way to know this is to hook up a scan tool and get what is called a scan report or they go into the PCM with the scan tool and read what the VIN is. If the VIN was entered wrong from this refurbished PCM supplier then if you do the restore config it will mess up the vehicle.

As for the no start. Was this the same issue from the very beginning that caused you to replace the TIPM and PCM? Does the theft light turn off when putting the key to the on position or does it stay on or flash?

Worst case, we need to get that scan report from the dealer or some other shop that can pull it. This will tell us the current VIN's in the vehicle to make sure that is not causing out issue.

Okay. Let's at like we have done nothing and start from square one because everything that has been replaced as not changed the issue. Correct?

So check out the wiring diagram and go to the starter and tell me what the voltages are on each wire when you are cranking the engine.

Check online if no manual on how to reset. The thief may have damaged something in car when he slim jimmed it. If it still doesn't start after resetting have it scanned for an anti theft problem.

Is the starter engaging at all? If not, have you checked to see if there is power to the starter when the key is in the start position? If the starter doesn't work, does it make any kind of noise?

Here is a guide that should help you.

https://www.2carpros.com/articles/car-cranks-but-wont-start