Hey Ken, wanted to give you a follow up on our truck repairs. The new PCM and a fourth new crank shaft sensor seemed to fix the lunging and bucking upon acceleration and the choking, almost stalling, when at an idle. BUT, it did not fix the terrible idle. It was so bad that things in the truck would vibrate and if you had a door open, it would visibly shake. We took it back to Ford and they told us that the idle was normal for a truck with high mileage and ours was much better than others they have seen. We don't have high mileage, there is 88,000 miles on it and it is 13 years old. Well, Ford was done with us and refused to look into it more unless we paid more. Guess they got their money from us and they don't have to stand by their warranty. They said that this problem wasn't related to the problem that was "fixed", even though the rough idle was part of our original complaint. Well, about two weeks after all of that, the harmonic balancer completely fell off the truck, which was most likely the cause of the rough idle, still Ford would not help, even though they told us they had checked over the entire truck for anything that could cause the rough idle, don't you think they should have noticed that something wasn't right with the harmonic balancer, they were working right in that area when they replaced the crank shaft sensor. Was probably the whole problem to begin with and they ripped us off by replacing the PCM. Anyway, by this point I was completely done with the truck, so much so that I refused to drive it. It was just too unreliable for me. Fixed or not we sold the damn truck as is and bought a used 2010 Nissan Sentra with 65,000 miles on it for exactly what we sold the truck for and I love it! Should have done this a long time ago, we ate a lot of money over the 13 years with that truck, it was a true piece of crap from day one. We will never buy Ford again, we are sticking to Nissan/Honda/Toyota from here on out. Thanks for your input and I'll be in touch if we ever need help with the new car. Take care!
Tuesday, September 3rd, 2019 AT 7:47 AM