If both heater core hoses are hot, then the blend air door actuator is bad. It is responsible for the air temperature coming into the cab.
Here is a link that shows how one is replaced:
https://www.2carpros.com/articles/replace-blend-door-motor
________________________________________________________________________
Here are the directions specific to your vehicle for replacement. The attached pic correlates with the directions.
_______________________________________________________________________
2002 Dodge or Ram Truck RAM 1500 Truck 4WD V8-5.9L VIN Z
Blend Door Actuator Replacement
Vehicle Heating and Air Conditioning Air Door Actuator / Motor Service and Repair Procedures Blend Door Actuator Replacement
BLEND DOOR ACTUATOR REPLACEMENT
REMOVAL
The single zone heating and air conditioning system is equipped with a single blend door actuator. The dual zone system has two blend door actuators, one for the driver side blend air door and one for the passenger side blend air door. The same service procedures can be used for each of these actuators.
WARNING: ON VEHICLES EQUIPPED WITH AIRBAGS, DISABLE THE AIRBAG SYSTEM BEFORE ATTEMPTING ANY STEERING WHEEL, STEERING COLUMN, OR INSTRUMENT PANEL COMPONENT DIAGNOSIS OR SERVICE. DISCONNECT AND ISOLATE THE BATTERY NEGATIVE (GROUND) CABLE, THEN WAIT TWO MINUTES FOR THE AIRBAG SYSTEM CAPACITOR TO DISCHARGE BEFORE PERFORMING FURTHER DIAGNOSIS OR SERVICE. THIS IS THE ONLY SURE WAY TO DISABLE THE AIRBAG SYSTEM. FAILURE TO TAKE THE PROPER PRECAUTIONS COULD RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT AND POSSIBLE PERSONAL INJURY.
1. Disconnect and isolate the battery negative cable.
2. Remove the instrument panel assembly.
Fig. 14 HVAC Housing - Dual Zone Shown (Typical - Single Zone)
Pic 1
3. Disconnect the HVAC wire harness connector for the blend door actuator from the actuator connector receptacle..
4. Remove the screws that secure the blend door actuator to the distribution housing.
5. Remove the blend door actuator from the distribution housing.
INSTALLATION
1. Position the blend door actuator into the heater/air conditioner housing. If necessary rotate the actuator slightly to align the splines on the actuator output shaft with those in the blend air door linkage.
2. Install and tighten the three screws that secure the blend door actuator to the distribution housing. Tighten the screws to 2 Nm (17 in. lbs.).
3. Reconnect the HVAC wire harness connector for the blend door actuator to the actuator connector receptacle.
4. Install the instrument panel assembly.
5. Reconnect the battery negative cable.
6. Perform the heater-A/C control calibration procedure.
__________________________________________________________________-
Let me know if this helps or if you have other questions or need help.
Joe
Image (Click to make bigger)
Friday, April 23rd, 2021 AT 10:22 AM
(Merged)