Okay, that would be a blend door actuator issue. The air mix actuator is mounted on the bottom of the HVAC case to the right side of the foot well (item E in the second picture) and uses a short rod to connect to a plastic lever that moves the actual door. To see if the actuator or the lever is the problem you can watch the unit move (or not if it has failed) when you select hot/cold temperatures. If it does not move or if the plastic is broken or the transfer rod has failed it should be easy to see it. The plastic lever tends to crack and the shaft does not move when the actuator moves.
Images (Click to make bigger)
Wednesday, May 9th, 2018 AT 5:39 PM