Hi,
I went through the specifics on your vehicle's issues. It could be a mode door problem, but to replace it will require the removal of part of the dashboard, the HVAC control unit under the dash, evacuation of the AC Freon, and coolant. I can't believe how much needs to be taken apart to access it. If it was something easy to access, I would recommend starting with it, but that isn't the case.
So, we are going to try to look at this from a different angle. Since the issue happens whenever it feels like it, we should start simple. You mentioned the fan will blow high or low even with the unit off (through the defroster). Let's check a few possible possibilities in the electrical system. It could be a loose or damaged connector or related to the blower motor control module.
I attached the wiring schematic below and highlighted different possibilities. What I need you to do is check to confirm the control module processor is tight as well as the connector at the blower motor itself. The remaining pics simply show the locations of these components.
Also, after further research, I found a few technical service bulletins related to the motor running after everything is off. According to the TSB, the blower motor control module processor is bad.
Here is a link you may find helpful when checking the wiring:
https://www.2carpros.com/articles/how-to-check-wiring
Let me know what you find or if you have other questions.
Take care,
Joe
See pics below.
One last question. Does it have automatic climate control?
Images (Click to make bigger)
Wednesday, December 15th, 2021 AT 5:15 PM