There are a number of things that can cause this, but we need to start with checking the fluid.
Here are a couple guides that will help with this:
https://www.2carpros.com/articles/how-to-check-and-add-transmission-fluid
https://www.2carpros.com/articles/automatic-transmission-problems
If the fluid is full and in good condition, then we need to do what is called a line pressure test.
This will tell us if there is an issue inside the unit with either the pump or seals not allowing the pressure to build.
I attached this info below. Please run through this testing and let us know what you find, and I am sure we can figure out next steps.
Thanks
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Monday, October 25th, 2021 AT 4:47 PM