Engine knock after oil change

Tiny
TOM MUSGROVE
  • MEMBER
  • FORD PROBE
Hi,

I have a 1998 Ford Probe with 133,000 miles on it or so.

I just had the oil changed at a local service center (had them change it while doing brake work).

After getting my car back there is now an engine knock. Could the service center have caused the knock? (A quick goggle search suggests that if the engine was started without having put enough oil back in that that would have caused it - but that seems extremely unlikely for a service center to have done.).

I had paid for the work but didn't pick up my car till a few nights later, while the center was closed due to not having someone to drive me over till then.

I took it back in this afternoon and explained that I had started hearing this noise when I picked it up. (Not having heard engine knock before, when I explained it - I thought perhaps it was a loose fan belt or a bolt rattling or such). The service guy stated that on the post oil test run the oil change guy had mentioned a knock when he drove it after changing the oil.

He went out and listened and confirmed that what I was hearing was in fact the knock mentioned by the technician.

I partially suspect a error on their behalf due to

1) it not being present before the oil change

2) the last time they did an oil change the repair individual had failed to rehook up my oil pressure gauge (I mentioned it and they had thought it was like that when it came in, but after I insisted it wasn't they checked and confirmed it had just not been not hooked back up).

Thanks
Wednesday, May 30th, 2007 AT 4:10 PM

2 Replies

Tiny
TOM MUSGROVE
  • MEMBER
  • 3 POSTS
Okay, so how do I 'prove it' to them though?

It seems like a 'my word versus theirs' situation.

I have an invoice, but I don't see a paper that had notes and such on it which is normally stapled to the back.

I'd let my mom borrow the vehicle the day before I took it in, and she can confirm that there was no knock at that time.
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Wednesday, May 30th, 2007 AT 5:31 PM
Tiny
TOM MUSGROVE
  • MEMBER
  • 3 POSTS
What they state after reading your post is that brakes and oil was all done at once. So your proposed scenario couldn't have happened. The mechanic said that on the test run that it went from very little knock to more audible within a block on his test drive.

The mechanic noted that he thought it is just a spun bearing - they are towing it back and he will have a look.

Another note - my brother had driven it a day or so before while he was visiting from Anchorage and he was a mechanic for one of the local shops and he heard no knock either.

I also had another local mechanic read my description and he said the same thing (that if it was indeed a knock - then about the only way for it to happen was the scenario described).
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Thursday, May 31st, 2007 AT 7:04 PM

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