1999 Ford Explorer Driver Door Lock

Tiny
BEBEAMER
  • MEMBER
  • 1999 FORD EXPLORER
  • 6 CYL
  • 4WD
  • AUTOMATIC
  • 113,000 MILES
The driver door lock for my 99 explorer xlt is not working properly. It locks fine with the key and with the keyless entry remote. Hower it will not unlock, but all other locks work fine. This problem only occurs when the door is closed. If it is open, then the key and keyless entry remote work fine. Also, the keycode on the door does not unlock it as well.

The person who I purchased the car from lost his remote. So he programed a remote from another Ford, and I beleve this was when the problem occurred. I have tried reprogramming it but got the same results. Any ideas? Thanks for the help.
Wednesday, March 4th, 2009 AT 1:47 AM

13 Replies

Tiny
DAVE H
  • MECHANIC
  • 13,383 POSTS
TEST A: ONE POWER DOOR LOCK INOPERATIVE
Manually operate inoperative door lock and check for binding or sticking lock. If door lock is not binding or sticking, go to next step. If door lock is binding or sticking, repair as necessary and recheck system operation.
Remove door trim panel and disconnect suspect door lock actuator connector. Using DVOM, measure voltage between ground and suspect door lock actuator connector terminal No. 1 (Pink/Black wire). Press door lock switch to LOCK position. If reading is 10 volts or greater, go to next step. If reading is less than 10 volts, repair open or short to ground in Pink/Black wire. See WIRING DIAGRAMS. Recheck system operation.
Measure voltage between ground and appropriate door lock actuator connector terminal No. 2 (Pink/Orange wire). Press door lock switch to UNLOCK position. If reading is 10 volts or greater, replace suspect door lock actuator. See DOOR LOCK ACTUATOR under REMOVAL & INSTALLATION. If reading is less than 10 volts, repair open or short to ground in Pink/Orange wire. See WIRING DIAGRAMS. Recheck system operation.
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Wednesday, March 4th, 2009 AT 6:06 AM
Tiny
PJSIPOS
  • MEMBER
  • 2 POSTS
  • 1997 FORD EXPLORER
  • 5.4L
  • V8
  • 4WD
  • AUTOMATIC
  • 228,350 MILES
Have a viper alarm/starter on my SUV. Last week my locks stopped working all of them. I changed fuses under hood an under dash related to power locks. Still not working so bought a power lock relay finally found the relay box in the dash under the oval panel pop out and on by one replaced each relay with the new one, but locks still do not work. Can you help? Then the following day my heater blower stopped working on lo/med settings and I cannot find where the blower resister is located at.
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
STEVE W.
  • MECHANIC
  • 13,446 POSTS
The power lock issue is likely bad wiring of the alarm, very common and one of the reasons shops hate any add-on's like them. One of the first things to check will be that wiring. Installers love to use scotch lock connectors to tap into wires and those cut the wires insulation so moisture gets in and corrodes the wires off. There are even ones who just bare the wires and twist them together with a wire nut. So find the alarm box and follow the wires. Look up the model number and you should be able to find a wiring diagram for it.

For the blower resistor. If you have the manual heater controls it is in the heater plenum right next to the blower motor. The automatic heat unit is in the back of the dash in the middle.
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
PJSIPOS
  • MEMBER
  • 2 POSTS
Thank you.
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,513 POSTS
Glad we can help, please use 2Carpros anytime.

Best, Ken
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
JUH
  • MEMBER
  • 3 POSTS
  • FORD EXPLORER
My 2000 ford explorer sport is having lock problems. My electrical locks do not work to unlock the hatch. What could be the problem
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
MIKE H R
  • MECHANIC
  • 3,094 POSTS
Check the fuses. Replace if needed
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Friday, April 5th, 2019 AT 6:51 PM (Merged)
Tiny
JUH
  • MEMBER
  • 3 POSTS
The fuses are not blown what else could cause the rear hatch lock not to work. Again this is a 2000 ford explorer sport v6 with 94000 miles.
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Friday, April 5th, 2019 AT 6:52 PM (Merged)
Tiny
MIKE H R
  • MECHANIC
  • 3,094 POSTS
Do you hear a clicking sound when you try to open the hatch electrically? Can you get the hatch to open with the key?
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Friday, April 5th, 2019 AT 6:52 PM (Merged)
Tiny
JUH
  • MEMBER
  • 3 POSTS
I do hear the clicking sond but the locks will not open by key. The hatch has never opened by key since I bought it used 2 years ago
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Friday, April 5th, 2019 AT 6:52 PM (Merged)
Tiny
MIKE H R
  • MECHANIC
  • 3,094 POSTS
This may sound a little weird, but one time I had a hatch that would not open with the key or electric opener. I kept working the hatch until it opened, what I found that was causing my problem was a miss placed screw that had fallen down into the latch.
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Friday, April 5th, 2019 AT 6:52 PM (Merged)
Tiny
BHUGG
  • MECHANIC
  • 157 POSTS
First, electrically, all the door locks operate off the same circuit, so that if one door unlocks electrically, then they all should work.
But as you stated, it doesn't sound like an electrical problem.

Second, when you insert the key, does it turn? If it turns, it looks like there might be a linkage problem. You will need to open the door panel to investigate the problem.

You might want to invest in a repair manual available from your local auto parts store. The "Haynes" manual I have has some photos and diagrams of the liftgate panel removal and the locking mechanism and instructions on removing the panel and lock.

My "Chilton" manual does NOT have any diagrams of the liftgate assembly.
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Friday, April 5th, 2019 AT 6:52 PM (Merged)
Tiny
BHUGG
  • MECHANIC
  • 157 POSTS
If you like what we say, give us a vote of confidence.
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Friday, April 5th, 2019 AT 6:52 PM (Merged)

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