Engine shut down while driving and dash cluster turned off?

Tiny
JCOX2940
  • MEMBER
  • 2013 CHRYSLER TOWN AND COUNTRY
  • 3.6L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 238,000 MILES
The day before this happened wouldn't start. After a few hours of sitting, it started and ran normally again. The check engine light was on, which it does from time to time. I was not concerned, as when I had it checked in the past, I was told it was fine.
When I was driving the engine shut down (no power steer) and the dash cluster (tachometer, speed, fuel) shut down. I was able to use my turn signal and pull off the road. I put the car in park. The radio and heater were still on. I turned off the radio and turned the key to the off position. I called for a tow truck. When the tow truck came, I tried to remove the key and I couldn't get the key out. Then I tried to turn the key on and put it in neutral and the gear shift wouldn't move. The tow truck driver said the battery still had a charge and the alternator was good. He thought maybe it was a fuse. I checked all the fuses, and they are all good.

I had a similar situation a few months ago when the van wouldn't start. I had it towed to a shop. They said the battery was bad and I had a bad terminal cable. Still wouldn't start. Then they said it was the starter. They replaced the starter and starter wire. It had been running good up until now. I'm not sure what to do but can't afford to have a shop do repairs that are not the actual cause of the problem.

Any suggestions would be greatly appreciated.

Thanks,
Jackie
Sunday, December 11th, 2022 AT 3:48 PM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,690 POSTS
These vans had a big problem with the TIPM (totally integrated power module) which will cause this issue but to be sure we can perform a CAN scan (computer area network) which is easy and not expensive at all. you can get a CAN scanner (Controller Area Network) from Amazon from about $32.00. Below is a video to show you how. Also replacing the TIPM is easy as well because it-self learns which I have included the location and instructions on how to replace it in the images below.

https://youtu.be/u-4syLc-ifQ

and

https://www.2carpros.com/articles/can-scan-controller-area-network-easy

Amazon CAN scanner link:

https://amzn.to/3sX8MCX

Here is the TIPM location. Check out the images (below). Let us know what happens and please upload pictures or videos of the problem.

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Monday, December 12th, 2022 AT 10:03 AM

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