You're going to get more than you bargained for now! I became a fan at first because so many parts interchanged between models and years. Later I became a fan of Richard Petty's, and he was all Chrysler. Next, while working at a Sears Auto Center in the '80s, I found all the common failures the manufacturers refused to address, and the big one was steering and suspension parts failures due to really poor designs, on Ford products. GM's engineers couldn't seem to standardize anything, and very few parts interchanged. Chrysler at that time had a choice of two PCV valves that covered every engine they offered. GM had over 50, but we only stocked the few most common ones and never had the right one. We used to joke that you needed to know the tire size, number of doors, and paint color to get the right PCV valve. One regular customer had to go to the dealer to buy an oil filter for her car because it was so rare, no one else made one. It was a real common model with a real common engine, but for that one model year, it took a totally different filter than for that same engine any other year or in any other model that year. Chrysler and Ford used the same oil filter for decades. Even an oil filter for a 350 c.I, in a Camaro was different than that for a 350 c.I. In a Firebird. If one was better, why not use it in both?
Once I went into teaching, I got to attend a real lot of high-level classes put on by car manufacturers and parts suppliers. This is where I learned there's a lot of love for Chrysler the company. They have been the industry leader in innovations that benefit the car owner. Those include the world's first "AC generator" for 1960 models, and they copyrighted the term, "alternator". GM and Ford had their copies in 1964 and 1966. Chrysler had the first electronic voltage regulator in 1970, first electronic ignition on Dodges in 1972 and Chryslers and Plymouths in 1973, first anti-lock brakes, (1969), first Engine Computer, (1976), first lock-up torque converter, (1977), first computer-controlled automatic transmission, (1989), first domestic front-wheel-drive car, (1978), first minivan, (1984), (that was supposed to be a Ford product, but the guy in charge laughed at the design), first air bag. And you can't overlook the 426 hemi that was built as a race engine, then detuned to put in passenger cars. GM's and Ford's versions were passenger car engines beefed up for racing. Even the little 2.5L could be modified to develop 400 horsepower, then adding nitrous got it to 500 horsepower, and the bottom end held up just fine.
Two common quotes from a national-level trainer for mechanics from independent repair shops are: "Chrysler is the only manufacturer that has been able to make an engine run right without using a mass air flow sensor", and, "the list of manufacturers with the most 'customer-friendly' business practices starts with Hyundai, Toyota, and Chrysler". GM, BMW, VW, and Audi are at the bottom of that list.
I first noticed GM liked to build everything in large assemblies so you had to buy more than you needed. Their second version AC generator that showed up around 1972 was a very nice unit and easy to repair, but it was a complete system that included the voltage regulator built in. They said that was for their mechanics who didn't understand how the systems worked so all they had to do was bolt on a new assembly without any diagnosis. Same for the "High Energy Ignition", (HEI) system. Drop in a new distributor and connect one wire to solve any problem. That too was not a bad system, but at the time no one knew how to repair it.
We used to have two small round head lights or one large one. In the mid '70s, GM lobbied NHTSA to allow for two sizes of rectangular head lights. Their assertion that won the argument was those were not so tall, so they could design a lower hood line for better visibility in front of the car. First model they used them on, they stacked them one on top of the other, so the hood line ended up being even higher than before.
I worked at a tv repair shop in the '70s that was authorized for GM warranty work on their radios. We were one of well over a hundred such shops in the nation that served all the GM dealerships. In 1976, a fellow from GM came around and said they were going from 100 shops to six, then to two, and he was pretty proud of that. In 1999 I was invited to visit one of the warranty shops, in Denver. They had been shipping out two UPS trailers each day filled with GM warranty radios, but that wasn't a large enough volume for GM. That shop lost their authorization, then there were two places left in the nation, just like that guy from GM said would happen two decades earlier.
GM was also bugged by the fact little hobbyists like me were fixing their radios, so they stopped allowing us to buy radio service manuals and parts after 1994. Next, they had a 100 percent failure rate of their CD player laser assemblies throughout the '90s, and since customers were now required to go to the dealer to have them remove the radio and send it in, a lot of those car owners just bought aftermarket replacement radios that held up better. To combat that, starting with some 2002 trucks, they built the Body Computer into the radio so it couldn't be removed. The aftermarket industry came up with "radio relocation kits" to let you mount the original radio under the front seat, then you'd cut the speaker wires and run those to the new radio in the dash. Without the original radio you'd have no turn signal click, no cruise control, and other functions. The dirty trick they pulled was that Body Computer is the master computer that all the others respond to. When you turn on the ignition switch, you're turning on the radio, and that tells all the other computers to turn on. What they did was they added a "Lock" selection on one of the drop-down menus on their scanner, that once pressed, it electronically locks every computer on the truck to that Body Computer. That programming can not be undone. The customer will never know a disgruntled mechanic did that until the radio fails and has to be replaced. All the other computers will only answer to the original radio, so now those are worthless to a salvage yard as they won't work in any other truck. If the radio fails, you have to replace every other computer on the vehicle. "Got'cha". There is no valid reason to pull a stunt like that other than to siphon more money out of their customers' wallets. In fact, GM has a whole pile of these "customer-unfriendly" business practices designed to cost their customers dearly after the sale.
In the mid '70s, someone at Ford figured out that grease fittings on ball joints and tie rod ends cost a nickel a piece, and if you leave four of them off each car, build a million cars, you save four million nickels. They weren't too concerned about ball joints that separate leading to loss of control and a crash. That got a lot worse with the '80's Ford-built "killer car" Escorts. Outer tie rods wore out in 15,000 miles, so fast, we couldn't keep up our inventory. Every Wednesday we got a shipment in from Sears headquarters that included a dozen ball joints and tie rod ends for GM products, a half dozen each for Chrysler products and all the imports, a dozen for the other Ford products, and 44 outer tie rod ends for Escorts. By Saturday we were buying more Escort tie rod ends locally. I did so many of these, I could replace both outers in less than five minutes without even taking off the wheels.
Ford is also famous for leaving off the most important alignment adjustment on their front-wheel-drive cars. The front wheels on most cars lean out on top just a little. On the Escorts and Tempos, they're tipped out so far, (and look so ridiculous), the tires wore down to the belts on the outer edges in as little as 15,000 miles. It seems their rationale was that made the little cars ride much better than those of their competitors. They just didn't want you to know you'd be buying tires every year. Most tire stores wouldn't even warranty their tires on those cars.
The Taurus didn't fare any better. They used the "rubber bonded socket" design for their outer tie rod ends. Basically, you drop the ball into the socket, then glue it together with molten rubber and hope it holds together. The alignment adjustment I just mentioned, "camber", causes a tire to want to roll in the direction it's leaning. Besides adjusting that to specs on both sides, it's critical they both be the same to insure the car goes straight when you let go of the steering wheel. Well, this is another one of their, "what you got is what you get", and there's no changing it when it's wrong. For years, as an alignment specialist, I struggled with how to make those cars go straight, then I asked a friend who was the alignment guy at the local Ford dealership. His method was if the car always pulled to the right, for example, he would break the tapered studs free for the two outer tie rod ends, turn the steering wheel to the left, then retighten the tie rod studs that way. Now, when you straighten the steering wheel, those two tie rods are twisted and trying to straighten out. They're putting pressure on the steering system to turn to the left, and that will counteract the car's pull to the right. This goes against everything professionals do to prevent installing a part with a permanent twist to a rubber bushing, but it was the only thing he could do to stop the customer complaints. Of course that led to even faster part failure, but once the tie rod tore apart and separated, there was no way to prove it had been under stress by the way it was installed. This is even worse than tying a rubber bungee strap between the body and the steering linkage. It's a cobble job, but it keeps the customer happy.
The Mercury Tracer was advertised as having 17 "features" not found on their competitors' models. Those included "steering", "brakes", and "wipers". The ads looked pretty enticing to anyone who didn't know the least little thing about the machines they trust to get them back home.
Ford advertised a much lower cost of maintenance than for all the other competitors' cars, but they based that on the "normal" use maintenance schedule. That specified oil changes every 7,500 miles. Standard for the quality of oils back then was to change it every 3,000 miles to replenish the additives that naturally wear out. If you look closely at the requirements to meet that "normal" driving, it can't be done. If you drive at night, in cold weather, in hot weather, on dusty roads, prolonged high-speed driving on paved roads, extended slow-speeds, etc, you fall under the "severe use schedule that specifies the same 3,000-mile interval that every other manufacturer called for.
GM did that with their use of Dex-Cool antifreeze. They advertised it as "lifetime" coolant to make it look like you never needed to replace it, but on the sticker under the hood, they say to replace it every three years. Even the Dex-Cool company says to replace it every two years. This was just another marketing trick. It resulted in lots of corroded heater cores and radiators, and the term "Dex-Mud" which is what the product turns into when mixed with other brands of antifreeze.
Toyota used to brag in their ads that the contacts in their air bag crash sensors were "gold-plated, for your safety". What they didn't tell you was all crash sensors on every car in the world have gold-plated contacts in their sensors. This is no different than the Tracer with its "rack and pinion steering", (the same as found in most other cars), their "steel-belted radial tires", (the same as found in most other cars), and their "delay wiper system", (the same as found in most other cars). All marketing hype that has no value.
These are just the most noticeable tricks the manufacturers pull to insult our intelligence. Unfortunately, whatever one of them dreams up, the rest all follow later, good or bad. GM gave us computers that have to be programmed to the vehicle's VIN, but of course only the dealer can do that. Now they all have that nonsense. It hurts the car owner and it hurts the salvage yards. It only benefits the manufacturer. That's why my daily drivers will be '95 and older Caravans for as long as I can find them. My 2014 truck is nice with all its toys and gimmicks, but I'm a nervous wreck worrying about the first computer to give up and what it's going to take to fix it.
Friday, April 19th, 2019 AT 5:58 PM